Pawnbroker & Valuation Specialist

Pawn-America; West Saint Paul (MN); On-site; USD 54,443,000 - 63,039,000; Full time

Job summary

PAL Management, Inc. seeks a Pawnbroker in Minnesota to专业ly build guest trust, evaluate merchandise and participate in pawn loans, purchases, and trade-ins.

The role focuses on jewelry with adjustability for electronics, tools, and other collateral, emphasizing clear value explanations and professional negotiation. The candidate should be confident, detail-oriented, and capable of promoting programs such as Karat Rewards and Jewelry Trade-Up while maintaining compliance and excellent guest

Qualifications

• Customer service and communication skills required.
• Ability to evaluate and negotiate product value confidently.
• Familiarity with point-of-sale systems and processes.
• Proficiency in Microsoft Office Suite and basic reporting.

Responsibilities

• Greet guests professionally and establish rapport.
• Evaluate jewelry, electronics, tools, and other merchandise for value.
• Explain pawn loans, purchases, and trade-ins clearly.
• Test jewelry and other items to verify condition and authenticity.
• Negotiate offers according to company guidelines while maintaining service.
• Document all transactions accurately in the POS system.
• Assist with merchandising and packaging of items for online listing.

Skills

Customer service

Negotiation

Communication

POS familiarity

Microsoft Office

Attention to detail

Education

High School Diploma or GED

Tools

Point-of-sale systems

Job description

PAL Management, Inc. seeks a Pawnbroker in Minnesota to专业ly build guest trust, evaluate merchandise and participate in pawn loans, purchases, and trade-ins.

The role focuses on jewelry with adjustability for electronics, tools, and other collateral, emphasizing clear value explanations and professional negotiation. The candidate should be confident, detail-oriented, and capable of promoting programs such as Karat Rewards and Jewelry Trade-Up while maintaining compliance and excellent guest