Pawnbroker Trainee: Fast-Paced Retail Career & Growth

EZCORP, Inc.; Hammond (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

Bonus Potential

401(k) match

Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is hiring Retail Sales Associate / Retail Customer Service (Pawnbroker) in Hammond, IN. Start as a Trainee in a 5-week paid training, with raises and certifications leading to Pawnbroker and Lead Pawnbroker roles, all on a path to store leadership.

Competitive hourly pay ($14–$15) with uncapped bonus potential and full benefits. The role emphasizes daily customer service, sales and pawn loans, with opportunities for growth, a structured career path, health insurance, 401(k) match,

Qualifications

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Work well independently and as member of a team.
• Ability to multitask.
• Able to pass a criminal background check and drug test.
• Adhere to all Company policies, procedures, and regulations.
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus.
• Sales background, a plus.
• Bilingual, a plus.

Responsibilities

• Providing excellent customer service by greeting customers, interacting customers in person and on the phone.
• Processing sales, loans, and extensions.
• Performing opening and closing store duties.

Skills

Customer service

Cashier experience

Retail experience

Interpersonal skills

Multitask

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring Retail Sales Associate / Retail Customer Service (Pawnbroker) in Hammond, IN. Start as a Trainee in a 5-week paid training, with raises and certifications leading to Pawnbroker and Lead Pawnbroker roles, all on a path to store leadership.

Competitive hourly pay ($14–$15) with uncapped bonus potential and full benefits. The role emphasizes daily customer service, sales and pawn loans, with opportunities for growth, a structured career path, health insurance, 401(k) match,