Pawnbroker & Retail Sales Associate – Full-Time, Commission

Superpawn; Phoenix (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision,

Life insurance

401k

Earned Wage Access

Paid vacation

Employee discounts

Tuition reimbursement

Pet insurance

Job summary

FirstCash Holdings, Inc. is hiring a full-time Pawnbroker/Retail Sales Associate at our pawn store locations nationwide. You will greet customers, process sales, loans, and other transactions while delivering exceptional service.

The role includes earning commission on productivity (2–8%), with base hourly pay between $15.25 and $18.00, plus benefits like medical, dental, 401k, and earned wage access. Stores generally operate 9am–6pm, with Sundays closed in many locations.

Qualifications

• Must be willing and able to lift up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, walking, etc.).
• Ability to work with firearms and become firearms certified.
• May assist customers outside the building or in exterior storage areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent.
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Cash handling experience is preferred.
• Flexible retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems.

Responsibilities

• Greets and interacts with customers to develop a rapport and provide financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and displays merchandise.
• Processes sales and loan transactions per policies.
• Handles cash and negotiable items per policies.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions.
• Collaborates with coworkers to create a positive customer experience.
• Completes assigned training.
• Other related duties as assigned.

Skills

Cash handling

Multi-tasking

POS systems

Team-oriented

Customer service

Education

High School Diploma or GED

Tools

POS systems

Job description

FirstCash Holdings, Inc. is hiring a full-time Pawnbroker/Retail Sales Associate at our pawn store locations nationwide. You will greet customers, process sales, loans, and other transactions while delivering exceptional service.

The role includes earning commission on productivity (2–8%), with base hourly pay between $15.25 and $18.00, plus benefits like medical, dental, 401k, and earned wage access. Stores generally operate 9am–6pm, with Sundays closed in many locations.