Pawn Shop Sales Associate — Commission & Benefits

Cash America Pawn; Charlotte (NC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision, life and more

Earned Wage Access program

Commission up to 8%

Paid vacation after 6 months

Tuition reimbursement up to $2000/year

FirstCash 401k enrollment

Pet insurance

Job summary

FirstCash Holdings, Inc. is hiring a Full-Time Retail Sales Associate for our pawn store locations nationwide. The role involves greeting customers, processing sales and loans, and maintaining the sales floor while driving customer service.

Compensation includes $14.00 to $17.50 per hour with additional commission up to 8% and benefits including healthcare, vacation, tuition reimbursement, and 401k options. Qualified applicants welcome to apply in a fast-paced retail environment.

Qualifications

• Must be 18+ years old.
• High School Diploma, GED, or equivalent.
• Able to lift up to 50 pounds.
• Able to stand, walk, climb, and lift for extended periods.
• Ability to work with firearms and become firearms certified.
• Willing to work at multiple locations and weekend/holiday shifts.
• Cash handling experience preferred.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Greet and engage customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards
• Effectively communicates to customers the legal aspects of pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

Skills

Customer service

Teamwork

Multitasking

Math proficiency

POS systems

Cash handling

Communication

Education

High School Diploma or equivalent

Tools

POS Systems

Job description

FirstCash Holdings, Inc. is hiring a Full-Time Retail Sales Associate for our pawn store locations nationwide. The role involves greeting customers, processing sales and loans, and maintaining the sales floor while driving customer service.

Compensation includes $14.00 to $17.50 per hour with additional commission up to 8% and benefits including healthcare, vacation, tuition reimbursement, and 401k options. Qualified applicants welcome to apply in a fast-paced retail environment.