Patron Insights Quantitative Researcher (Hybrid)

The New York Public Library; New York (NY); Hybrid; USD 90,000 - 100,000; Full time

Job summary

The New York Public Library is seeking a Patron Insights Researcher, Quantitative Research to translate library patron data into actionable insights, supporting a 5-Year Strategy. You will conduct end-to-end data analysis using R or Python and collaborate with PI&A to drive growth.

This role is hybrid (3 days onsite, 2 days remote) based at the Stephen A. Schwarzman Building, NYC, with a focus on analytics that impact policy, programs, outreach, and marketing.

Qualifications

• Bachelor’s degree in a relevant field required.
• 3+ years of hands-on experience in research and data analysis with large/complex datasets.
• Proficiency with R, Python, and SQL in a mission-based organization.

Responsibilities

• Conduct in-depth analyses of library datasets to advance patron insights and develop institutional metrics.
• Produce targeted analyses and data summaries in response to department requests across the library.
• Communicate findings to stakeholders, translating complex results for non-technical audiences.
• Collaborate with PI&A to build and maintain a shared analytical codebase using R or Python and version control.
• Maintain PI&A data processing and analytical pipelines during a data lake transition.
• Build and maintain survey data analysis pipelines for rigorous, consistent analysis.
• Work with data engineering to refactor metric pipelines and build new ones in the data lake.
• Perform other responsibilities as required.

Skills

R

Python

SQL

Education

Bachelor's degree

Tools

Relational databases

Job description

The New York Public Library is seeking a Patron Insights Researcher, Quantitative Research to translate library patron data into actionable insights, supporting a 5-Year Strategy. You will conduct end-to-end data analysis using R or Python and collaborate with PI&A to drive growth.

This role is hybrid (3 days onsite, 2 days remote) based at the Stephen A. Schwarzman Building, NYC, with a focus on analytics that impact policy, programs, outreach, and marketing.