Patron Experience Ambassador

Augusta National Golf Club; Augusta (GA); On-site; USD 14,000 - 17,000; Full time

Job summary

Augusta National Golf Club in Augusta, GA seeks a friendly Greeter for the Masters Tournament role. You’ll welcome patrons, explain entry guidelines and help direct guests to the shop, ensuring club standards are met.

The position requires you to stand or sit for extended periods, lift up to 30 pounds, and work holidays, weekends and overtime as needed. Training provided; orientation required.

Qualifications

• Interpersonal skills to work within a team environment.
• Ability to work in conditions that may include heat, cold, rain or other adverse conditions.
• Requires stooping, bending, lifting and transporting of objects up to 30 pounds.
• Requires sitting or standing for extended periods of time.
• Displays integrity and sincerity interacting with others.

Responsibilities

• Greets and directs all members, players, caddies and patrons in a friendly, courteous and professional manner.
• Communicates “No Drinks Allowed” policy prior to entering.
• Bags all merchandise being brought back into the shop by patrons, sealing it with a bag sealer for security purposes.
• Directs patrons to appropriate areas of the shop.
• Directs patrons outside the exit to the checkstand and shipping area.

Skills

Interpersonal skills

Weather adaptability

Physical stamina

Customer service

Integrity

Job description

Augusta National Golf Club in Augusta, GA seeks a friendly Greeter for the Masters Tournament role. You’ll welcome patrons, explain entry guidelines and help direct guests to the shop, ensuring club standards are met.

The position requires you to stand or sit for extended periods, lift up to 30 pounds, and work holidays, weekends and overtime as needed. Training provided; orientation required.