Patrol Police Assistant

City of Phoenix; Phoenix (AZ); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Pension information

Tuition reimbursement

Paid time off

Free transit pass

Job summary

City of Phoenix is recruiting Patrol Police Assistants to support the Phoenix Police Department across several precincts in a uniformed role. The position involves handling calls for service not requiring sworn officers and may require shifts including nights, weekends, and holidays.

New hires attend a 7-week Police Assistant Academy and will work in marked Patrol Assistant vehicles performing traffic and crowd control, data entry, and investigative follow-ups.

Qualifications

• Two years of public contact or customer assistance experience.

Responsibilities

• Complete a 7-week Police Assistant Academy including first aid, defensive tactics, investigations, report writing, and O.C. spray.
• Patrol capacity in marked Patrol Assistant vehicle.
• Perform traffic, pedestrian, and crowd control functions.
• Issues Notices of Violation for parking infractions.
• Impounds abandoned or illegally parked vehicles and handles related paperwork.
• Enter data into a terminal or PC.
• Conduct investigations and follow-ups, documenting in reports.

Skills

Public contact

Customer service

Job description

About This Position

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the Phoenix Police Department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence.

The Phoenix Police Department is recruiting additional Patrol Police Assistants to staff open positions within the department. These positions will perform a variety of tasks in support of law enforcement activities in a precinct or bureau of the Police Department. These positions will serve a critical role in supporting the department's mission; to serve, protect and reduce crime in the City of Phoenix while treating everyone with dignity and respect.

This is a uniformed position that involves handling calls for service not requiring the presence of a sworn police officer. Duties can vary by assignment location.

The Phoenix Police Department Is a 24-hour 7 Day a Week Operation, Patrolling More Than 500 Square Miles. New Hires Must Be Willing To Accept Any Shift Assigned (which May Include Nights, Weekends, And Holidays) In Any Precinct Which May Include

• Black Mountain Precinct: 3355 North Cave Creek Road


• South Mountain Precinct: 12220 North 39th Avenue


• Central City Precinct: 1902 South 16th Street


• Desert Horizon Precinct: 16030 North 56th Street


• Mountain View Precinct: 2075 East Maryland Avenue


• Maryvale Precinct: 6180 West Encanto Boulevard


• Estrella Mountain Station: 2111 South 99th Avenue


• Cactus Park Precinct: 12220 North 39th Avenue

Essential functions and duties include and are not limited to:

• Complete a 7-week Police Assistant Academy to include instruction in first aid, defensive tactics, investigations, report writing, Arizona Revised Statutes, and O.C. spray. The classes will involve physical contact to include exposure to chemical irritants.


• In a patrol capacity assigned to areas in marked 'Patrol Assistant' vehicle.


• Performs traffic, pedestrian, and crowd control functions.


• Issues Notices of Violation relating to parking infractions.


• Impounds abandoned or illegally parked vehicles, and/or lost property and prepares related paperwork.


• Enters data or information into a terminal or PC.


• Performs investigations, conducts investigation follow-ups, and documents the information in a report.


• Collects data from various sources (i.e., computerized crime and traffic databases, etc.).


• Serves Subpoenas and Orders of Protection.


• Assists with the training and development of new employees.


• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

SALARY

Pay Range: $23.06 to $35.78 per hour.

Hiring Range: $23.06 to $28.04 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.


• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.


• Promotions occur when the last two digits of the pay grade increase.


• Demotions occur when the last two digits of the pay grade decrease.


• Lateral transfers occur when there is no change to the last two digits of the pay grade.


• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

Benefits

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.


• 401(a) and 457 plans with employer contributions.


• Choice of generous medical HMO, PPO, or HSA/HDHP plans.


• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.


• Wellness incentive of up to $720 annually.


• Dental, vision, and life insurance options.


• Employer paid long-term disability.


• Free Bus/light rail pass.


• Tuition reimbursement program up to $6,500 per year.


• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.


• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.


• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 003 Benefits.

Minimum Qualifications

• Two years of public contact or customer assistance experience.


• Other combinations of experience and education that meet the minimum requirements may be substituted.


• All finalists for positions are subject to a criminal background check applicable to the department or position.


• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.


• For information regarding pre-screening and driving positions, click here.


• The City job description can be found here.


• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.

Preferred Qualifications

The minimum qualifications listed above, plus:

• A minimum of 1 year of experience working for or volunteering for a law enforcement agency.


• Experience with CLIPS, RMS, and pre-booking.

RECRUITMENT DATES

Recruitment closes September 21, 2026. All materials must be received by 11:59 p.m. on this date.

This recruitment and any interview process as a result of this recruitment may be used by multiple hiring managers and multiple departments throughout the City to fill any related current or future vacancies; other recruitments and appropriate eligible lists may also be considered.

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.