Patrol Officer

The Chronicle Of Higher Education, Inc.; Frederick (MD); On-site; USD 20,173 - 28,731; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

Tuition benefits

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Campus Safety Patrol Officer to ensure safety within the Hood College community. The role includes making patrols, responding to incidents, and engaging with students and staff to promote safety and awareness.

The successful candidate will possess strong communication and leadership skills, and must have a high school diploma or GED with 2-3 years of relevant experience. Additional responsibilities include reporting incidents, providing medical transportation, and participating in community safety programs.

Qualifications

• 2-3 years of relevant experience or equivalent education and training.
• Campus security experience preferred.

Responsibilities

• Conduct routine patrols on foot and in vehicles.
• Investigate suspicious activities and file reports.
• Respond to emergencies and provide first aid.
• Promote campus safety and awareness.

Skills

Communication skills

Leadership

Civility and respect

Common sense

Ability to handle emergency situations

Education

High school diploma or GED

Tools

MS Office tools

Computer aided dispatching systems

Job description

Under the general direction of the Director of Campus Safety, the Campus Safety Patrol Officer candidate must be able to participate in the holistic learning process that fosters mental and physical growth for student success. The candidate must also be student service oriented and able to exhibit patience, leadership, and communication skills in order to gain and retain trust within the Hood and greater Frederick community.

The candidate will also prove demonstrated skillsets in the security and protection of students, faculty, staff, alumni, guests, and property within the College community. The candidate must show a demonstrated knowledge and understanding of College policies and procedures, along with federal, state and county laws, and the appropriate application of each. The candidate must be available to work rotating shifts and rotating days off and is subject to emergency recall 24 hours per day, seven days per week. The candidate must also be available to work holidays, special events, and weekends. Successful candidates must be able to pass a background check.

Essential Duties

include the following. Other duties may be assigned.

Safety Patrol (50%)

• Makes routine foot and vehicular patrols.
• Investigates suspicious activity and determines the appropriate action per department regulations and College policies; writes up incident reports and forwards them to the Director for follow-up, as necessary.
• Testifies in court as required.
• Responds to all radio/telephone calls, whether routine or emergency in nature.
• Conducts briefing at shift change to update on coming shift.
• Monitors on‑campus traffic and parking regulations; issues citations as necessary; issues vehicle registrations.
• Patrols and/or directs traffic at special events.
• Relieves the switchboard operator, as needed.
• Understands fire and safety regulations and equipment. Responds immediately to fire alarm activations.
• Understands crime prevention techniques; makes recommendations for crime prevention and reduction.
• Provides medical transportation (routine and emergency), as needed.
• Provides let‑in services for room lock‑outs.
• Records and produces identification cards for students, faculty and staff.
• Controls keys of all College buildings.
• Performs basic maintenance duties as required (i.e.: throwing circuit breakers, shutting off leaking toilets, resetting door and fire alarms, etc.)

Community Support (50%)

• Promotes campus safety, crime prevention and awareness to the campus community including, but not limited to orientation for new students, faculty and staff; crime prevention literature, alcohol awareness and crime watch programs for residence halls, student organizations or other campus groups, upon request.
• Participates in campus in‑service training for safety officers.
• Maintains officer certification training requirements.
• Provides orientation and field training for new officers.
• Provides security function for special events, i.e. parties, commencement, convocation, etc.

Qualifications

We seek a candidate who values diversity, equity and inclusion in all that they do. Candidates must have strong organizational skills and a proven ability to work collaboratively with partners across campus in support of Hood College's mission as a student‑centered, liberal arts institution.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Must treat all members of the community fairly with civility and respect;
• Ability to communicate and exchange ideas effectively with students, faculty, staff, municipal officers, and the public; be alert, friendly, mature, tactful, and firm;
• Excellent common sense applicable to situations with varying levels of urgency;
• Ability to provide appropriate guidance and action in emergency situations;
• Ability to handle confidential material;
• Available for assigned shifts and days off;
• May be subject to emergency calls 24 hours per day, seven days per week;
• Must be at least 21 years of age;
• Must understand and adhere to a belief in the role of college campus safety officers to support the mission of the college and to facilitate student education and growth, persistence and success.

Education and/or Experience

Minimum Requirements/Qualifications

High school diploma or GED and 2-3 years of relevant experience; or an equivalent combination of education, training, and/or experience.

Preferred Skills and Characteristics

Campus security experience ideal; security experience preferred.

Technology Skills

Ability to monitor computer aided dispatching systems. Proficient in MS Office tools (Microsoft Word, Excel, and PowerPoint), e‑mail and Internet. Ability to learn new applications quickly including organization‑wide information systems and department‑specific software applications.

Language Skills

Strong oral and written communication skills. Ability to effectively provide information and positively respond to questions from both external and internal customers both in person and by phone. Ability to write routine reports and correspondence.

Mathematical Skills

Proficient with statistical and financial concepts. Must have the ability to apply those concepts to tracking, projections, goal‑setting and interpreting reports. Must be able to draw conclusions from reports and make cost‑effective decisions regarding programs.

Reasoning Ability

Ability to solve practical problems and deal with a number of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to work independently and as a member of a group in developing and executing project plans. Ability to work in theoretical arena and apply logic as appropriate.

Compensation

This is a non‑exempt position with a starting hourly rate of $17.75 per hour. Additional compensation may include shift differential and overtime. Hood College has provided a compensation rate representing its good‑faith estimate of what the College may pay for the position at the time of posting. The College may ultimately pay more or less than the posted compensation range. Hood College offers excellent benefits, including medical, dental, vision, retirement, paid time off, and tuition benefits.

EEO and Non‑Discrimination

Hood College is committed to diversity in its faculty and staff and subscribes to a policy of hiring only individuals legally eligible to work in the United States. EOE/AAP/M/F/Vet/Disability Employer. Hood College does not discriminate on the basis of sex, race, color, national origin, sexual orientation, gender identity or gender expression, marital status, pregnancy, disability, religion, or age in recruitment, admission and access to, or treatment, or employment in its programs, services, benefits, or activities as required by applicable laws including Title IX of the Educational Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, and complies with the law regarding reasonable accommodation for disabled applicants and students. Inquiries about discrimination or reasonable accommodation should be referred to the Title IX and Section 504 Coordinator at Alumnae Hall, 401 Rosemont Avenue, Frederick, MD 21701 (AD 312), [phone]. For complete information on Hood College's nondiscrimination policy, please visit the Hood College website.