Patrol Lieutenant

Citadel Security USA; Denver (CO); On-site; USD 30,000 - 42,000; Full time

Job summary

Citadel Security USA is seeking a dependable Patrol Lieutenant to lead field personnel, oversee daily operations across multiple locations, and ensure staffing, scheduling, and performance standards are maintained.

The ideal candidate should have a strong security, law enforcement, or military background with proven management and scheduling experience. The role requires independent decision-making and prompt communication with management during shifts.

Qualifications

• Must be at least 21 years of age.
• Valid Driver’s License.
• At least 5 years of experience in security or law enforcement, or 4 years of military experience.
• At least 2 years of management or supervisory experience.
• At least 1 year of scheduling experience.
• Ability to supervise employees working independently across multiple locations.
• Strong verbal and written communication skills.
• Ability to make sound decisions, manage competing priorities, and address issues with minimal supervision.
• Comfortable using radio communication and maintaining accurate operational records.

Responsibilities

• Field Leadership: supervise up to 20 Officers/Drivers across multiple locations and be the primary field supervisor.
• Staffing & Scheduling: coordinate daily staffing, prepare and adjust schedules, address call-offs and coverage gaps.
• Patrol Operations: monitor routes, maintain field communication, address missed patrols and operational issues.
• Equipment & Daily Ops: ensure equipment availability, maintain inventory, review reports for accuracy, communicate shift updates to management.

Skills

Leadership

Scheduling

Communication

Problem-solving

Accountability

Job description

Location: Denver, CO 80238

Employment Type: Full‑Time

Pay: $26.00 per hour

Schedule: Wednesday - Sunday | 4:00 PM - 1:00 AM

Break: One‑hour unpaid lunch break

Position Overview

Citadel Security USA is seeking a dependable and experienced Patrol Lieutenant to lead field personnel and oversee daily operations across multiple locations and assigned contracts. This position provides direct leadership to Security Officers and Patrol Drivers, ensuring that staffing, schedules, patrol assignments, communication, and performance standards are consistently maintained.

The ideal candidate has a strong background in security, law enforcement, or military service, along with demonstrated management and scheduling experience. This role requires someone who can work independently, make sound decisions in the field, address operational concerns promptly, and keep management informed throughout the shift.

Key Responsibilities

Field Leadership & Personnel Supervision

• Supervise and support up to 20 Security Officers and Patrol Drivers working across multiple locations.
• Serve as the primary field supervisor for assigned personnel throughout the shift.
• Monitor employee attendance, punctuality, conduct, and overall job performance.
• Provide direction, coaching, and on‑the‑job guidance to help employees meet operational expectations.
• Address personnel concerns and performance issues promptly, escalating matters when appropriate.

Staffing & Scheduling

• Coordinate daily staffing assignments and shift coverage.
• Prepare, maintain, and adjust schedules to address staffing needs and operational changes.
• Monitor attendance and respond to call‑offs, late arrivals, and coverage gaps.
• Review and approve employee timesheets for accuracy before submission.

Patrol Operations & Accountability

• Monitor assigned patrol routes and verify that scheduled duties are completed.
• Maintain regular communication with field personnel through radio and other approved channels.
• Track officer activity and address missed patrols, incomplete assignments, or service concerns.
• Stay aware of changing field conditions and take action when operational issues arise.
• Promote safe driving practices and reinforce accountability among Patrol Drivers.

Equipment, Reporting & Daily Operations

• Ensure employees have the equipment and resources needed to perform their duties.
• Monitor equipment readiness and maintain accurate inventory records.
• Review reports for completeness, accuracy, and professional presentation.
• Identify operational problems early and resolve them when possible.
• Communicate shift updates, staffing concerns, incidents, and other important matters to management.
• Support employee training and reinforce established procedures and performance standards.

Required Qualifications

• Must be at least 21 years of age.
• Valid Driver’s License.
• At least 5 years of experience in security or law enforcement, or 4 years of military experience.
• At least 2 years of management or supervisory experience.
• At least 1 year of scheduling experience.
• Ability to supervise employees working independently across multiple locations.
• Strong verbal and written communication skills.
• Ability to make sound decisions, manage competing priorities, and address issues with minimal supervision.
• Comfortable using radio communication and maintaining accurate operational records.

Skills That Will Help You Succeed

• Strong leadership and employee accountability.
• Effective scheduling and workforce coordination.
• Practical problem‑solving and sound judgment.
• Ability to recognise operational concerns and respond before they escal
• Strong organisational skills and attention to detail.
• Professional communication with employees and management.
• Commitment to safe driving, reliable patrol coverage, and consistent performance.

Equal Opportunity Employer

Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.