Patrol & Customer Service Security Officer

Allied Universal; Roanoke (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal is seeking a Security Officer Customer Service Patrol in Roanoke, VA. You will monitor, deter incidents, provide exceptional customer service, and support access control at a logistics and distribution location.

As an unarmed patrol officer, you will conduct regular patrols, respond calmly to incidents, log activity, and coordinate with site leadership. Full-time role with a starting pay of $16.20 per hour, benefits and career growth opportunities.

Qualifications

• Customer service experience preferred.
• Possession of a guard card or license preferred.
• Access control or badge experience preferred.
• Ability to lift more than 20 pounds preferred.
• Comfort using a computer or tablet preferred.

Responsibilities

• Provide customer service to clients, visitors, and delivery personnel while carrying out security-related procedures.
• Respond to incidents and access concerns in a calm, professional manner following reporting procedures.
• Conduct regular unarmed patrols of the facility, loading docks, parking areas, and perimeter to deter unauthorized access.
• Monitor entry and exit points, verify authorized access and maintain logs for visitors and deliveries.
• Observe and report security-related conditions and maintenance concerns to site leadership.

Skills

Customer service

Guard license

Access control

Lifting ability

Computer literacy

Age requirement

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Customer Service Patrol in Roanoke, VA. You will monitor, deter incidents, provide exceptional customer service, and support access control at a logistics and distribution location.

As an unarmed patrol officer, you will conduct regular patrols, respond calmly to incidents, log activity, and coordinate with site leadership. Full-time role with a starting pay of $16.20 per hour, benefits and career growth opportunities.