Patient Unit Coordinator - Emergency Department - Full Time - Overnights

Southern New Hampshire Health; Nashua (NH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health, dental, prescription, and vis​

Life insurance

Disability—short & long-term

Flexible Spending Accounts (FSA)

Competitive pay

Tuition & Certification Reimbursement

Nursing Student Loan Paydown Program

403(b) Retirement Savings Plan

Education & Paid training courses

Job summary

Southern New Hampshire Medical Center is seeking a Health Unit Coordinator to join the Patient Care Services team. As the unit receptionist, you will handle administrative tasks, coordinate patient flow, and maintain accurate records under the direction of the Clinical Nurse Manager.

This role requires a High School Diploma or GED, strong computer skills, and excellent customer service. You will greet patients and visitors, schedule follow-up appointments, and support daily operations in a

Qualifications

• High School Diploma or GED is required.
• Proven efficiency with computers.
• Excellent customer service skills.

Responsibilities

• Greets patients & visitors
• Facilitates patient flow
• Functions as an area receptionist, while maintaining organized work environment
• Schedules follow up appointments

Skills

Proven efficiency with computers

Excellent customer service skills

Education

High School Diploma or GED

Job description

Who We Are

The Emergency Department at Southern New Hampshire Medical Center is a 24-bed critical care unit serving the diverse Southern New Hampshire population. As an ACS Level III-N Trauma Center and Primary Stroke Center affiliated with Mass General, it offers high-acuity care, complemented by a secure 6-bed behavioral health unit for psychiatric emergencies. To handle rising patient volumes, the department uses hallway beds and a triage fast-track area staffed by Providers in Triage (PIT). Our multidisciplinary team - comprising RNs, LNAs, providers, paramedics, Health Unit Coordinators, psychiatric clinicians, and behavioral health professionals - operates around the clock to provide compassionate, expert care to over 37,000 patients annually. We prioritize ongoing learning, providing opportunities for advanced certifications, education, and skill development in procedures like ultrasound-guided IV and arterial line management.

Patient Unit Coordinator

7p - 7:30a (Overnights)

36 hours per week

Who We Are

The Emergency Department at Southern New Hampshire Medical Center is a 24-bed critical care unit serving the diverse Southern New Hampshire population. As an ACS Level III-N Trauma Center and Primary Stroke Center affiliated with Mass General, it offers high-acuity care, complemented by a secure 6-bed behavioral health unit for psychiatric emergencies. To handle rising patient volumes, the department uses hallway beds and a triage fast-track area staffed by Providers in Triage (PIT). Our multidisciplinary team - comprising RNs, LNAs, providers, paramedics, Health Unit Coordinators, psychiatric clinicians, and behavioral health professionals - operates around the clock to provide compassionate, expert care to over 37,000 patients annually. We prioritize ongoing learning, providing opportunities for advanced certifications, education, and skill development in procedures like ultrasound-guided IV and arterial line management.

About The Job

As a member of the Patient Care Services team, the Health Unit Coordinator of the assigned unit functions as the receptionist. This position coordinates the administrative functions of the patient area, facilitates patient flow and prepares and maintains the patient's record with appropriate data elements. The Health Unit Coordinator works under the direction of the Clinical Nurse Manager.

What You’ll Do

• Greets patients & visitors
• Facilitates patient flow
• Functions as an area receptionist, while maintaining organized work environment
• Schedules follow up appointments

Who You Are

• High School Graduate or GED required.
• Proven efficiency with computers
• Excellent customer service skills

Why You’ll Love Us

• Southern NH Medical Center is a 5-time Magnet designated hospital
• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Medical, dental, and vision coverage
• Life insurance
• Short- and long-term disability
• Flexible Spending Accounts (FSA)
• Competitive pay
• Tuition & Certification Reimbursement
• Nursing Student Loan Paydown Program
• 403(b) Retirement Savings Plan
• Education & Paid training courses for continued career progression

& So much more!