PATIENT TRANSPORTER LEAD(FULL TIME)

TouchPoint Support Services; Novi (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

TouchPoint Support Services in Novi, MI seeks a Patient Transporter Lead to oversee transport of patients and equipment, ensuring safety and timeliness. This full-time role requires experience and a commitment to compassionate care within a hospital setting.

The position supports a mission to serve patients and families across Ascension Health hospitals, with a focus on teamwork, quality service, and continuous improvement. Available benefits accompany full-time employment.

Qualifications

• Experience is required.

Responsibilities

• Directs daily work of other patient transporters and reports inadequate performance to Supervisor.
• Trains new and existing employees; updates personnel files.
• Ensures safe, timely and accurate transport of patients and equipment to destinations.
• Communicates effectively with nursing staff and clinicians.
• Maintains equipment and adheres to HIPAA policies.

Skills

Leadership

Job description

We are hiring immediately for a PATIENT TRANSPORTER LEAD position.

Address: Henry Ford Providence Novi - 47601 Grand River Ave. Novi, MI 48374. Note: online applications accepted only.

Schedule: Full time; Varies, every other weekend/holiday required. More details upon interview.

Requirement: Experience is required.

Pay Range: $16.50 per hour to $18.00 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Responsible for the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinations.

Essential Duties and Responsibilities

• Directs daily work of other patient transporters and reports inadequate performance to Supervisor.
• Trains new and existing employees; updates personnel files. Follows up on complaints and reports them to the Supervisor.
• Evaluates work requirements and assignments; ensures efficient use of employees and distribution of work load.
• Demonstrates competency in transporting all specific age-groups.
• Ensures the safe, timely and accurate transport of patients to their destination; brings the proper requested equipment.
• Communicates effectively with nursing personnel, clinicians, technicians, or reception and dispatch.
• Ensures patient comfort by being attentive; offers blankets, checks modesty and only engages in appropriate conversation involving patients. Never transports patients in severe pain.
• Immediately alerts nursing staff to any signs of patient distress or equipment malfunction.
• Maintains equipment and reports equipment needing repairs.
• Complies with regulator agency standards, including federal, state and JCAHO.
• Adheres to facility confidentiality and patients rights policy as outlined in the facility’s HIPPA policies and procedures.
• Performs other duties as assigned.

Associates At Touchpoint Are Offered Many Fantastic Benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Touchpoint maintains a drug-free workplace.