Patient Transporter - GI Endoscopy (Days, Flexible Hours)

Vanderbilt University Medical Center; Nashville (TN); Hybrid; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated individuals to join their Central Transportation department. This role involves transporting patients, equipment, and supplies, ensuring safety and efficiency in patient throughput. Ideal candidates will possess strong customer service skills and a basic understanding of medical equipment. With a focus on fostering an inclusive environment, this organization offers a chance to be part of a team committed to excellence in patient care. If you are looking for a meaningful role in a supportive community, this opportunity is perfect for you.

Qualifications

• Basic knowledge of medical equipment and customer service skills are essential.
• Less than 1 year of relevant work experience is required.

Responsibilities

• Transport patients and equipment safely within the Medical Center.
• Assist in medical emergencies and ensure equipment readiness.

Skills

Customer Service

Medical Equipment Knowledge

Dispatch

Education

High School Diploma or GED

Job description

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

GI OHO ENDOSCOPY

Job Summary:

Performs work activities of the Central Transportation department, which include transport of patients, equipment, and supplies to various patient care areas.

Position Hours:

A typical work week would be three (3) 8-hour shifts. 7 a.m. - 1 p.m. would be ideal. Must be flexible to work when needed and to fill in on high census days. This clinic is open Monday – Friday, 8:00 a.m. – 5:00 p.m.

Department Summary:

Vanderbilt is a leader in treating digestive disorders. We use the most advanced techniques and technology in the region. Our pioneering research, highly trained providers, and dedicated staff have led U.S. News and World Report to rank us among the top 25 digestive disease centers in America. Our diagnostic and treatment center is absolutely state-of-the-art. Our highly specialized physicians and advanced nurse practitioners are experts in diagnosing and treating digestive disorders. We work with other specialists at Vanderbilt to find the best treatments for our patients, so you can count on receiving excellence in complete care here.

Key Responsibilities:

1. Transports patients to various areas of the Medical Center by stretcher, wheelchair, or bed.
2. Delivers and retrieves transportation equipment as requested.
3. Utilizes resources to ensure a safe and efficient patient throughput.
4. Provides assistance in medical emergencies.
5. Ensures equipment is ready when needed.
6. The responsibilities listed are a general overview of the position and additional duties may be assigned.

Technical Capabilities:

1. Dispatch (Fundamental Awareness): Has limited experience, training, direct exposure, or past experience working with dispatch.
2. Medical Equipment Knowledge (Fundamental Awareness): Awareness of the capabilities of the specific medical equipment and its characteristics. Able to use the medical equipment to accomplish very basic tasks associated with the specific devices.
3. Customer Service (Novice): Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence, and tenacity.

Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

1. Organizational Impact: Performs clearly defined tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance.
2. Problem Solving/ Complexity of Work: Follows a well-established process to solve routine problems where solutions are clearly prescribed.
3. Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job.
4. Team Interaction: Individually contributes to the team.

Core Capabilities:

1. Delivering Excellent Services: Serves Others with Compassion: Invests time to understand the problems, needs of others, and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
2. Ensuring High Quality: Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools, or systems and displays willingness to go above and beyond. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
3. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. Makes Data Driven Decisions: Uses accurate information and good decision-making to consistently achieve results on time and without error.
4. Fostering Innovation: Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

Less than 1 year

Education:

High School Diploma or GED

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.