Patient Transporter - Senior (HOPD Mays Cancer Center)

UT Health San Antonio; San Antonio (TX); On-site; USD 31,000 - 42,000; Full time

Job summary

UT Health San Antonio is seeking a patient transporter to provide transportation for patients, guests, and equipment with a focus on welcoming and assisting in the waiting areas.

The role involves assisting with schedules, registration in MyChart, and coordinating transport across hospital and clinic settings, while also supporting clerical tasks and mentoring junior staff.

Qualifications

• High school diploma or GED is required.
• Five (5) years related experience is required.

Responsibilities

• Greet and assist patients and visitors to create a best care experience.
• Check patient schedules, answer questions regarding their appointment, and review paperwork.
• Register patients in MyChart and assist front desk with duties.
• Safely transport patients and equipment using wheelchairs/stretcher as requested.
• Ensure wheelchairs are available and maintained.
• Assist clinical personnel in transferring patients between beds, wheelchairs, and stretchers.
• Escort patients to and from hospital or clinic lobby and arrange transportation as needed.
• Support clerical duties including phone answering and maintaining transport logs.
• Perform other duties as assigned.

Skills

Interpersonal skills

Customer service

Self-motivation

Ownership

Education

High school diploma or GED

Job description

Under limited supervision, responsible for providing a variety of activities related to the transportation of patients, guests, and equipment. Actively engages patient population in the waiting room area to ensure a positive and inviting experience. May lead or mentor lower level team members.

Responsibilities

• Creates best care experience when greeting and assisting all patients and visitors entering multiple areas of the hospital and clinics.
• Assists with checking patient's schedule, answering questions regarding their appointment, and checking paperwork.
• Assists front desk with various duties and register patients in MyChart.
• Safely and securely transports and assists patients to and from clinical, ancillary and support areas via wheelchair/stretcher as requested to include transport of oxygen tanks and any special equipment.
• Ensures wheelchairs are available at each entry in a clean and working condition.
• Accounts for and secures wheelchairs by end of shift and inspects on a daily basis for any needed repairs.
• Assists clinical personnel in transferring patients to/from beds, wheelchairs or stretchers as requested.
• Assists patients in and out of vehicles and escorts or transports to and from the hospital or clinic lobby in a cordial manner and obtains service for the transportation to other locations.
• Supports clerical duties to include answering phones/voice mail, and maintaining various sign out and patient transport logs.
• Performs all other duties as assigned.

Qualifications

• Excellent interpersonal skills to operate in a direct patient contact environment and work with the general public.
• Excellent customer service skills and ability to effectively work with both internal and external customers and respond to requests in a timely and respectful manner.
• Self-motivated and directed; takes ownership for deliverables and deadlines.
• Ability to be motivate and create commitment to excellence.

EDUCATION:

High school diploma or GED is required.

EXPERIENCE:

Five (5) years related experience is required.

Required Skills

• Five (5) years related experience is required.

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

About Us

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture .

Benefits Overview

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.

Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.

Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.

Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.

Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.

FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.

Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.

Time Off - A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.

EEO Statement

UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Job Info

• Job Identification 7516
• Job Category Clinical Programs & Services
• Posting Date 08/03/2026, 03:56 PM
• Locations 0828 Grossman Bldg, San Antonio, TX, 78229, US (On-site)
• Apply Before 09/02/2026, 03:56 PM
• Job Schedule Full time
• Organization O9800 - HOPD Mays Cancer Center, O9000 - MSRH - HOPD Operations, O1000 - MSRH - Administration, UT Health Science Center, UT Health Science Center
• Department O9800 - HOPD Mays Cancer Center