Patient Transporter

Stanford Children's Health | Lucile Packard Children's Hospital Stanford; Palo Alto (CA); On-site; USD 45,000 - 51,000; Full time

Job summary

Stanford Children's Health | Lucile Packard Children's Hospital Stanford seeks an Evening Transporter in the Express Services Department. You will assist with patient transport across inpatient units, ED and clinics, ensuring safe handling of beds, wheelchairs and stretchers.

The role emphasizes patient- and family-centered communication, adherence to policies, and flexible shift coverage. BLS certification is required, with hospital policies guiding all tasks.

Qualifications

• Ability to follow instructions and accept feedback.
• Flexibility to work different shifts if required.
• Demonstrated customer service skills with patients and families.
• Professional appearance and conduct at all times.
• Ability to maneuver beds, wheelchairs and stretchers.

Responsibilities

• Transport patients safely in accordance with hospital guidelines.
• Communicate clearly with patients, families and staff.
• Respond to paging and perform tasks to ensure timely patient delivery.
• Support transport operations across inpatient units, ED and clinics.

Skills

Customer service

Flexibility

Communication

English proficiency

Teamwork

Job description

Category: Ancillary Administrative & Patient Services

Job Type: Full time

Shift: Evening - 08 Hour

Location: Palo Alto, CA

Req: LP_00023023-2660330

Employee Group: SEIU

Benefits Eligible: Yes

Remote Eligible: No

Department: LPCH Patient Transport

Scheduled Weekly Hours: 40

Job ID: LP_00023023-2660330

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

Under the direction and supervision of the Patient Transport Supervisor, with the support and with guidance of the Transport Shift Team Leader, the hospital Transporter is based in the Express Services Department and assists the hospital in provision of care by performing transporting duties in the following areas: Inpatient Nursing Units, Emergency Department, Outpatient Clinics, Admitting and other departments as directed. The Transporter recognizes and addresses age-appropriate needs when caring for patients. He/she also performs equipment cleaning functions as assigned.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Adheres to the standards, policies and procedures of the Hospital, following safety guidelines for self, patients, visitors and other employees.
• Communicates effectively in a clear, concise manner.
• Meets work agreements and responsibilities.
• Responds to paging from the Transport Tracking or other designated system executes system tasking from the in accordance with prescribed procedures to ensure the efficient, safe and timely delivery of patients throughout the facility.
• Transports patients safely in a manner that complies with established Hospital guidelines.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: None required

Experience: None required

License/Certification:

• Basic Life Support by American Heart Association (AHA)
• or
• RQI Healthcare Provider Basic Life Support

KNOWLEDGE

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.

• Ability and willingness to follow instructions, and to accept and use constructive criticism.
• Ability to be flexible in assignment and able to work different shifts if required.
• Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
• Ability to maintain professional behavior and appearance.
• Ability to maneuver beds, wheelchairs, stretchers, and other equipment as needed.
• Ability to problem-solve tasking effectively using appropriate resources while maintaining workflow productivity.
• Ability to provide appropriate care based on the needs of the individual patients taking into consideration age, developmental stage, culture, and developmental issues.
• Ability to provide care as needed and as described in department policies and procedures.
• Ability to speak, read, write, and understand English effectively at a level appropriate for the job.
• Knowledge of facility layout, clinic locations and room numbering system for efficient transport.
• Knowledge of hospital and safety code measures during the transport of patients.

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (Hourly): $32.65 to $36.63

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.