Patient Transporter

Parkland Health; Dallas (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Parkland Health is seeking a Patient Transporter to safely move patients by stretcher or wheelchair across Parkland facilities. The role involves coordinating with nurses and physicians, maintaining patient safety, and upholding Parkland's service standards.

Applicants should have basic math skills, strong interpersonal abilities, and the capacity to handle emotionally charged situations while following instructions and policies.

Qualifications

• Must be able to read and write clearly.
• Excellent interpersonal skills and ability to represent Parkland positively.
• Caring, service-oriented demeanor toward patients and visitors.
• Demonstrate sound judgment in varied patient scenarios.
• Ability to follow oral and written directions accurately.
• Effective communication with patients, nurses, physicians, and hospital staff.
• Basic math skills required.
• Must complete Preventive Back Injury & Proper Lift Technique training within 90 days.

Responsibilities

• Safely transports patients via stretcher or wheelchair to hospital departments.
• Assist in transporting supplies and belongings during discharges within standards.
• Coordinate with clinical staff for transport of critical care patients.
• Maintain positive working relationships to enable effective communication.
• Identify ways to improve processes and customer satisfaction.
• Make recommendations to supervisor and monitor results.
• Stay current with developments by attending seminars/read publications.

Skills

Reading/writing skills

Interpersonal skills

Caring/customer-service

Judgment/sound pragmatism

Oral and written directions

Communication with clinical staff

Basic math skills

Lift technique training

Job description

Primary Purpose

Transports patients around PHHS using wheelchairs, stretchers, beds, and gurneys to ensure patient safety.

Location: Parkland: LL BLK 300

Primary Purpose

Transports patients around PHHS using wheelchairs, stretchers, beds, and gurneys to ensure patient safety.

Minimum Specifications

Education

• None.

Experience

• Prefer 6 months of experience in healthcare and/or customer service.

Equivalent Education And/or Experience

Certification/Registration/Licensure

Must have current CPR-Heart saver course completion card within 90 days of hire and/or placement from one of the following

• American Heart Association
• American Red Cross Rescuer
• Military Training Network

Required Tests For Placement

Skills or Special Abilities

• Must be able to read and write.
• Must have very strong interpersonal skills and the ability to represent Parkland in a positive manner.
• Must exhibit caring, service-oriented behaviors toward people encountered and be able to defuse emotionally charged situations.
• Must be able to apply sound judgment to satisfy a variety of questions and problems from patients and visitors.
• Must be able to follow both oral and written directions.
• Must be able to communicate effectively with patients, nurses, physicians, and other hospital personnel.
• Must have basic math skills.
• Must complete within 90 days of hire and/or placement a Preventive Back Injury & Proper Lift Technique class and demonstrate proficiency.

Responsibilities

• Safely transports patients via stretcher or wheelchair to PHHS departments/areas to help safeguard them while on campus.
• May include the transport of supplies and belongings during discharges within set standards.
• Assists in the transport of critical care patients in coordination with the appropriate clinical staff, e.g., transporting the patient from the ICU to the radiology department.
• Maintains a positive working relationship with other areas of the hospital, nurses, physicians, and other Parkland staff in order to facilitate effective communication.
• Identifies ways to improve work processes and improve customer satisfaction.
• Makes recommendations to the supervisor and implements and monitors results as appropriate in support of the overall goals and mission of Parkland.
• Stays abreast of the latest developments in customer service by attending in-house seminars/workshops and reading internal publications.
• Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the Patient Transportation area.
• Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans.
• Seeks advice and guidance as necessary to ensure proper understanding.

Job Accountabilities

• Identifies ways to improve work processes and improve customer satisfaction.
• Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure.
• Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area.
• Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans.
• Seeks advice and guidance as needed to ensure proper understanding.

Requisition ID: 990173