Patient Transport Specialist- 40 hours weekly/Variable Shift- Kalamazoo

Bronson Methodist Hospital; Kalamazoo (MI); On-site; USD 23,000 - 32,000; Full time

Job summary

Bronson Methodist Hospital in Kalamazoo is seeking a Patient Transport Specialist for a full-time, variable shift role. You will assist patients, families, and visitors in navigating the campus and safely transporting patients between locations.

The position requires a high school diploma or GED, 6 months of customer service experience, and BLS certification within 90 days. Proficiency with Teletracking and Spectra telephones, plus strong communication and math skills, are essential.

Qualifications

• High school diploma or GED required.
• 6 months of related customer service experience.
• BLS certification required within 90 days of hire.
• Ability to work independently with minimal supervision.
• Proficiency in Teletracking and Spectra telephones.
• Excellent written and verbal communication and strong organizational skills.
• Sound math, counting and analytical skills.
• Ability to move quickly throughout the hospital on STAT calls.
• Friendly, positive, and professional when interacting with patients.
• Ability to assist patients of all ages including children and geriatric.
• Basic computer skills for dispatching and 2-way radio communications.

Responsibilities

• Assist patients, family and visitors in navigating throughout the campus.
• Navigate patients efficiently and safely throughout the campus.
• Transfer patients from one surface or location to another.
• Assist patients in walking, sitting up and moving between devices.
• Push and pull beds, stretchers, wheelchairs and rental beds across surfaces.
• Lift and handle medical equipment including IV poles and oxygen tanks.
• Know unit locations, procedures areas and Bronson policies.
• Contact nursing and support staff for information and assistance.
• Use patient transport tracking system and P.E.M. phone system.
• Document activities in log book and maintain customer service standards.
• Explain activities to patients and families.
• Release bodies to funeral home directors and prepare for viewing.

Skills

Customer service

Communication

Independence

Math/Analytics

Dispatching

Education

GED

BLS Certification

Tools

Teletracking

Spectra telephones

Job description

Location

Kalamazoo-601 John St.-Bronson Methodist Hospital South Campus (South Pavilion)

Title

Patient Transport Specialist- 40 hours weekly/Variable Shift- Kalamazoo

Qualifications

High school diploma or general education degree (GED) and 6 months related customer service work experience required.

BLS certification is required within first 90 days.

• Must have the ability to work independently with minimal supervision.
• Proficiency in the use of Teletracking and Spectra telephones is necessary.
• Excellent written and verbal communication skills and proven organization skills essential.
• Must have sound math, counting and analytical skills.
• Must be able to move quickly throughout the hospital on stat calls (zero pages).
• Must be friendly, positive, and professional when working with patients.
• Must be able to adapt to situations when transporting patients of all ages including children, adolescent, adult, and geriatric.
• Must possess basic computer skills for dispatching and 2-way radio communications.

Description

Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time.

Job definitely requires high levels of strength and/or stamina to regularly lift weights up to 100 pounds and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.

Responsibilities

• Assist patients/family and visitors in navigating throughout the campus.
• Able to navigate patients throughout the campus efficiently and safely.
• Transfer patients from one surface or location to another.
• Assist patients in walking, sitting up and moving from one support device to another.
• Able to push and pull beds, stretchers, wheelchairs and rental beds while occupied and unoccupied across different surfaces.
• Lift, pull or operate heavy equipment including beds, IV poles, IV pumps, oxygen tanks, morgue carts, electric carts, wheel chairs.
• Knowledge of unit locations and procedures areas.
• Knowledge of Bronson policies.
• Knowledge of situation when assistance is required.
• Location of charts
• Knowledge of supply room locations
• Ability to contact nursing and support staff for information and assistance
• Ability to appropriately utilize equipment such as slider boards, oxygen tanks, computers, etc.
• Ability to use patient transport tracking system and P.E.M. phone system
• Able to handle and transfer medical equipment including Foley catheters with collection bags, chest tubes, monitors, etc.
• Effectively cleans equipment after patient use
• Documentation of activities in log book
• Maintain customer service standards
• Able to explain activities to patients and families
• Verify patient identification
• Retrieve needed supplies or linens from supply rooms
• Transport visitors between campuses
• Transfer expired patients to morgue
• Release bodies to funeral home directors
• Prepare and retrieve bodies for family viewing
• Respond to code zero pages

Shift

Variable

Time Type

Full time

Scheduled Weekly Hours

40

Cost Center

1710 Patient Transport (BMH)