Patient Transport & Lift Technician

Stanford Medicine Children's Health; Palo Alto (CA); On-site; USD 45,000 - 50,000; Full time

Job summary

Lucile Packard Children’s Hospital Stanford is seeking a Patient Transport & Lift Technician to move patients between departments safely and efficiently. The role includes assisting RNs, handling equipment, and ensuring compliance with safety and privacy standards in a fast-paced hospital setting.

Responsibilities include coordinating with clinical teams, maintaining transport supplies, and delivering compassionate care to patients during procedures and transfers.

Qualifications

• Ability to lift up to 35 lbs and perform physical tasks.
• Excellent communication skills in English; clear, concise interactions with patients and staff.
• Proficient with computers and Microsoft Office applications.
• Maintain confidentiality of sensitive information.
• Flexible to work different shifts and adapt to department needs.
• Familiarity with hospital layout and patient transport procedures.

Responsibilities

• Transport patients safely between hospital departments as required.
• Assist RN during patient transports and procedures when needed.
• Ensure transport equipment is cleaned, sanitized, and stored properly.
• Utilize EPIC Rover for delivering transport requests in a timely manner.
• Maintain wheelchair inventory and organize workload according to hospital staffing and patient needs.
• Adhere to safety policies and patient handling protocols while providing age-appropriate comfort.

Skills

Customer service

Communication

Professional conduct

Teamwork

Adaptability

Tools

EPIC Rover

EPIC system

Microsoft Office

Job description

Company Description

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: LP_00027384-2661395

Job Description

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Patient Transport & Lift Technician is responsible for the transportation of patients between various departments within the Medical Center. Depending on the needs of the patient, the transport tech may transport or accompany the patient alone or assisting a transport Registered Nurse (RN). Transports must be carried out in a safe and efficient manner.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Transports and practices Lift and Safe Patient Handling task on patients in a manner that complies with established LPCH competencies and guidelines. Adheres to the standards, policies and procedures of the Hospital, following safety guidelines for self, patients, visitors and other employees.
• Ensures equipment used for patient transports is cleaned, sanitized and bio-hazards are properly disposed according to established competencies and guidelines. Ensures equipment is stored in proper location when not in use, and that equipment is functioning properly.
• Assist with patient lifts and other patient handling maneuvers, as delegated by the supervisor.
• Utilize patient handling equipment, transfer devices and protective equipment in compliance with hospital policies and patient handling protocols while using proper lifting techniques and body mechanics.
• Utilize EPIC Rover and all appropriate functionality of the EPIC system while delivering transporting requests in a timely and efficient manner.
• Maintains adequate supply of wheelchairs for the Patient Transport queue.
• Organize workload by setting priorities & adjusting to hospital & staffing demands.
• Ensures application of safety code measures when operating wheelchairs and gurneys during the transportation of patients.
• Provides age appropriate comfort and safety measures to patients during transport.
• Provides assistance for a select group of patients during transport, throughout diagnostic procedures, and clinic procedures.
• Recognizes IV pump alarms and notifies the RN appropriately.
• Other duties as assigned.

Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

License / Certification

• Basic Life Support by American Heart Association (AHA)
• or
• RQI Healthcare Provider Basic Life Support

Knowledge

• Ability to be flexible in assignment and able to work different shifts if required.
• Ability to effectively use a computer and the Microsoft suite.
• Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
• Ability to maintain confidentiality of sensitive information.
• Ability to maintain professional behavior and appearance.
• Ability to maneuver wheelchairs, gurneys, and other equipment as needed.
• Ability to provide appropriate care based on the needs of the individual taking into consideration age, culture, and developmental issues.
• Ability to provide care as needed and as described in department policies and procedures.
• Ability to communicate effectively in a clear, concise manner.
• Ability to speak, read, write, and understand English effectively at a level appropriate for the job.
• Knowledge of facility layout, clinic locations and room numbering system for efficient transport.
• Meets the physical requirements of the job and is able to walk, stand and lift without endangering physical health or limiting work performance.

Physical Requirements

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

The work involves considerable physical exertion such as frequent lifting, pushing & pulling of patients, pushing & pulling of equipment, bending and stooping, and walking.

Requires compliance with special safety precautions, e.g., working with risk of exposure to contagious disease, radiation or infection, working with emotionally disturbed patients.

Ability to lift up to 35 lbs.

The employee may be required to use protective clothing or gear.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (Hourly): $32.65 to $36.63

Diversity & Inclusion Statement

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.