Patient Transport II

Phoenix Children's Hospital, Inc.; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Phoenix Children's Hospital is seeking a full-time Patient Transporter to move patients within the hospital, ensuring safety and comfort per established policies. The role requires cross-training in patient dispatch and delivering outstanding customer care across departments.

The position emphasizes teamwork, adherence to safety practices, and collaboration with care areas to optimize patient flow. A high school diploma and BLS certification within 30 days of hire are required.

Qualifications

• Minimum of 6 months of experience as a Patient Transporter at Phoenix Children's.
• BLS Certification through the American Heart Association within 30 days of hire.
• High School Diploma or equivalent.

Responsibilities

• Greet and assist patients and parents for transport, verify paperwork and patient details.
• Perform as a Patient Logistics Dispatcher as needed.
• Coordinate transport across hospital areas and maintain equipment and records.
• Participate in department and hospital educational programs to maintain skills and competencies.
• Provide excellent customer service and teamwork to support staffing needs and organizational goals.

Skills

Patient transport

Customer service

Teamwork

Education

High School Diploma or equivalent

Job description

Location: Phoenix

Shift: Mon-Fri, Sat, Sun, (Days Vary), Shifts Vary, 6pm-6:30am

Category: Lobby Services

Posting #: 1058633

Employee Type: Full-Time

Position Summary

This position transports patients to and from various areas of the hospital in accordance with established policies, procedures, safety practices and customer care standards. This position requires current experience as a patient transporter, is cross-trained in patient dispatch, and demonstrates excellence in both customer service and the workflow of the transport department.

Position Duties

• Greets and assists patients and their parents to prepare for transport.
  - Makes contact with a patient's nurse, care area or technician before transport; ensures paperwork is complete; checks the patient's ID band against the transport order verifying the medical record number and patient first and last name.
  - Provides friendly, caring, and age appropriate transport of patients to and from all areas of the hospital in accordance with established policies, procedures, safety practices, and customer care standards.
  - Uses appropriate methods to escort discharged patients, their parents and belongings to the discharge or circle drive. Assists the parent in moving the patient from wheelchair, wagon or stroller to the vehicle. Assists in loading luggage and opening doors.
  - Ensures patients are properly covered and not exposed during transport by providing a blanket, sheet or towel.
• Performs as a Patient Logistics Dispatcher as needed.
  
• Works closely with patient care areas to coordinate efficient patient transport needs across multiple areas. Maintains, visually checks, cleans, and inventories transport equipment. Notifies supervisor of service and/or maintenance issues. Assist clinical personnel in the transferring of patients to and from beds, wheelchairs or stretcher as requested.
  
• Participates in a variety of department and hospital sponsored educational programs to maintain skills and competencies.
  
• Provides excellent customer service to both patients, families and employees. Works as a team player by showing courtesy, respect, and professionalism, working to cover departmental staffing needs, and meeting departmental and organizational objectives.
  
• Performs miscellaneous job related duties as requested.
  

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable

Position Qualifications

Education

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. High School Diploma or equivalent Required Yes No

Experience

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. Minimum of 6 months of experience as a Patient Transporter at Phoenix Children's. Required Yes No 2. One (1) year of experience with patient care services. Preferred Yes No

Additional Requirements

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. BLS Certification through the American Heart Association within 30 days of hire. Required Yes No

Physical Requirements & Occupational Exposure/Risk Potential

1. Physical Requirement - Feeling (sensing textures and temperatures) - Constantly
2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly
3. Physical Requirement - Hearing - Constantly
4. Physical Requirement - Pushing/pulling - Constantly
5. Physical Requirement - Reaching - Constantly
6. Physical Requirement - Sitting - Frequently
7. Physical Requirement - Standing - Frequently
8. Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently
9. Physical Requirement - Talking - Constantly
10. Physical Requirement - Walking - Constantly
11. Physical Requirement - Near Vision - Constantly
12. Physical Requirement - Color Discrimination - Constantly
13. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
14. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
15. Occupational Exposure/Risk Potential - Inside office environment - Applicable
16. Occupational Exposure/Risk Potential - Confined areas - Applicable
17. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
18. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
19. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable
20. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable
21. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable

I have reviewed the qualifications, physical requirementsand occupational exposure/risk potential for this position and wish to apply I Agree