Patient Transport ES

Banner Health; Phoenix (AZ); On-site; USD 34,000 - 52,000; Full time

Job summary

Banner University Medical Center in Phoenix seeks a Patient Transporter to join the team. The transporter assists nurses in moving patients and equipment around the facility, including wheelchairs, stretchers, and lab specimens, while monitoring patient condition and communicating changes to nursing staff.

The role involves walking 10-15 miles daily in a Level 1 Trauma Center environment; BLS certification is required.

Qualifications

• BLS certification is required.
• Interpersonal and communication skills needed for direct patient contact.
• Ability to interpret verbal and written information and communicate with others.
• Basic computer skills, organizational skills, problem-solving in fast-paced environment.
• Arizona Fingerprint Clearance Card may be required.
• Arizona driver’s license and auto insurance eligibility if required by facility.

Responsibilities

• Transport patients safely between departments using transfer techniques.
• Verify patient identity per protocol.
• Communicate patient condition changes promptly to staff.
• Assist with patient handling and use safety equipment.
• Distribute items between departments as needed, including medications.
• Respond to calls and track requests using the computer system.

Skills

Interpersonal skills

Communication skills

Basic computer skills

Education

High school diploma or GED

Job description

Primary City/State: Phoenix, Arizona Department Name: Patient Transport Work Shift: Varied Job Category: Clinical Support

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.

Banner University Medical Center is a seeking a Transporter to join our team! BUMC-PHX is a Magnet facility, Academic Medical Center, Level 1 Trauma Center, and Designated Stroke Center.

As a Patient Transporter, you will play a very important role in the care and safety of our patients by assisting nurses with moving/transporting patients and medical equipment throughout the facility, including wheelchairs, stretchers, blood products, and lab specimens. You must be alert to the condition of the patient being transported, while recognizing changes in condition, and prepared to act quickly and communicate any changes to nursing staff. Transporters are constantly on the move in this fast‑paced environment, walking the equivalent of 10-15 miles per day. BUMC-Phoenix is a Level 1 Trauma Center, so candidates should be prepared to perform chest compressions when required. Basic Life Support (BLS) Certification for Healthcare Providers is required (must meet AHA curriculum guidelines and skills session must be in‑person). Banner accepts BLS certification obtained through the American Heart Association (AHA), American Safety and Health Institute (ASHI), and American Red Cross.

Available Shifts: Day shift 11am-7:30pm; Mid‑day 2pm-10:30pm. Shifts are 5 days × 8 hours, with rotating weekends. Holiday rotations are required in this role. Enjoy an 18% night‑shift differential and a flat rate $1/hour weekend shift differential, where applicable.

University Medical Center Phoenix is a nationally recognized academic medical center. The world‑class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine – Phoenix. Additionally, the campus responsibilities include fully integrated multi‑specialty and sub‑specialty clinics.

POSITION SUMMARY

This position transports patients and distributes requested items as needed throughout the facility in accordance with department/facility policies, procedures and protocols.

CORE FUNCTIONS

• Transports patient safely and efficiently between various departments following appropriate transfer techniques and proper isolation/infection control procedures.
• Validates patient’s identity based on established department protocol.
• Remains alert to patient condition and promptly communicates changes to clinical staff.
• Assists with patient handling and lifting using appropriate patient safety equipment and appropriate safety procedures.
• Provides distribution services of requested items between various departments as needed in accordance with established procedures that may include medications.
• Responds to all job calls in a timely manner. May utilize computer system to track and update requests. Communicates status updates and location information as required in accordance with department protocols to help facilitate workflow.
• Collects, cleans and disinfects patient care equipment and all other reusable items.
• May perform supply restocking or assume clerical duties of assigned area as necessary.
• May be required to operate golf cart to provide distribution services.
• May be required to transport deceased persons to the facility morgue.
• Facility based position. Responsible for the timely delivery of services with a strong focus on customer service. Customers are staff, physicians, patients, family members and visitors.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
• Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

MINIMUM QUALIFICATIONS

• Certification for BLS is required.
• Requires interpersonal skills to operate in a direct patient contact environment.
• Ability to interpret verbal and written information/instructions and effectively communicate with others.
• Must demonstrate basic knowledge of computer skills, organizational skills, problem solving skills, and ability to function with minimal direction in a fast paced environment.
• If required by facility, may be required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy.
• Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Six months previous healthcare or customer service experience preferred.
• Knowledge of medical terminology.
• Additional related education and/or experience preferred.

EEO/Disabled/Veterans

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The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit‑eligible positions. Please visit our Benefits Guide for more information.

Banner Health supports a drug‑free work environment.