Patient Transport Dispatcher - Timely Care Coordination

TouchPoint Support Services; Anderson (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits including Critical

Insurance, Accident Insurance, and L/H

Medical

Dental

Vision

Job summary

TouchPoint Support Services is hiring for a full-time Dispatcher in Anderson, IN. Location is Ascension St Vincent at 2015 Jackson Street. Schedule: Monday–Friday, 9:00 am–5:30 pm. Requires prior dispatch experience and will coordinate patient transportation via accurate dispatch and monitoring of requests.

Job duties include directing transporters, ensuring timely completion of tasks, and serving as a liaison with other departments. Comprehensive benefits accompany full-time roles.

Qualifications

• Previous dispatch experience required.

Responsibilities

• Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.
• Provides quality customer service with attention to detail.
• Understands patient transport concepts, infection control practices and proper body mechanics.
• Directs dispatcher activities and transporter tasks to ensure timely completion.
• Ensures requests are addressed efficiently, per departmental standards and patient appointments.
• Acts as liaison between Patient Transportation and other departments.
• Assigns, collects and distributes pagers; monitors sign-in/out procedures.
• Promotes positive customer service relationships with patients and staff.

Skills

Dispatch experience

Job description

TouchPoint Support Services is hiring for a full-time Dispatcher in Anderson, IN. Location is Ascension St Vincent at 2015 Jackson Street. Schedule: Monday–Friday, 9:00 am–5:30 pm. Requires prior dispatch experience and will coordinate patient transportation via accurate dispatch and monitoring of requests.

Job duties include directing transporters, ensuring timely completion of tasks, and serving as a liaison with other departments. Comprehensive benefits accompany full-time roles.