Patient Transport Dispatcher – Healthcare Team (FT/PT)

Crothall Healthcare; Charleston (SC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Job summary

Crothall Healthcare in Charleston, SC is hiring a Dispatcher to coordinate patient transportation services. Open to full-time and part-time schedules with day hours; no prior experience required.

You will ensure accurate dispatch, provide excellent customer service, and work closely with transport staff to meet patient needs. Online applications accepted; compensation is $18–$20 per hour.

Qualifications

• No prior experience required.

Responsibilities

• Provides quality customer service to customers by providing one-on-one attention to detail.
• Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
• Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.
• Directs the activity of the transport function and transporters, ensuring timely completion of tasks.
• Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
• Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
• Serves as a liaison between Patient Transportation and other departments.
• Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.
• Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
• Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.
• Performs other duties as assigned.

Job description

Crothall Healthcare in Charleston, SC is hiring a Dispatcher to coordinate patient transportation services. Open to full-time and part-time schedules with day hours; no prior experience required.

You will ensure accurate dispatch, provide excellent customer service, and work closely with transport staff to meet patient needs. Online applications accepted; compensation is $18–$20 per hour.