Patient Transport Dispatcher & Care Liaison

Crothall Healthcare; Mobile (AL); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Crothall Healthcare is seeking a dedicated individual to coordinate and monitor Patient Transportation services at Mobile Infirmary. The role involves managing dispatch and ensuring quality customer service through effective communication and problem-solving.

This position offers a fixed pay rate of $14.00 per hour, with full-time and part-time benefits, including medical and retirement plans. Join a team committed to providing excellent care in a supportive environment.

Qualifications

• Prior customer service experience preferred.
• Certain positions may require Florida Level 2 background screening.

Responsibilities

• Coordinates and monitors Patient Transportation services activities.
• Provides quality customer service to customers by providing one-on-one attention.
• Directs the activity of the transport function and transporters.
• Serves as a liaison between Patient Transportation and other departments.
• Resolves problems related to patient, visitor, or employee complaints.

Job description

Crothall Healthcare is seeking a dedicated individual to coordinate and monitor Patient Transportation services at Mobile Infirmary. The role involves managing dispatch and ensuring quality customer service through effective communication and problem-solving.

This position offers a fixed pay rate of $14.00 per hour, with full-time and part-time benefits, including medical and retirement plans. Join a team committed to providing excellent care in a supportive environment.