Patient Transport

Riverside Regional Medical Center; Newport News (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Riverside Health System in Newport News, VA, is seeking a Transporter to safely move patients, belongings, and charts using wheelchairs, stretchers, and beds. You will collaborate with nurses, physicians, and families to ensure efficient and compassionate care, while maintaining equipment and adhering to infection control policies.

The role emphasizes teamwork, accuracy in patient identification, and onboarding new staff to improve retention and performance in a dynamic hospital environment.

Qualifications

• High School Diploma or GED is required (preferred).
• 1 year of experience working with the public in a customer service capacity or related (preferred).
• CPR/BLS Certification available upon hire (preferred).

Responsibilities

• Safely transports patients, belongings, and charts via wheelchair, stretcher, or bed.
• Collaborates with referral sources, patients, families, and team members.
• Maintains transport equipment and supplies for timely transports.
• On-boards new staff to enhance retention and reduce turnover.
• Upholds infection control policies and patient identifiers.

Skills

Customer service

Team collaboration

Infection control awareness

Education

High School Diploma or GED

Job description

Newport News, VirginiaHiring Range$15.00 - $19.50/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.OverviewWorks under the supervision of the Supervisor/Manager/Director. Safely and efficiently transports patients, patient's belongings and charts via wheelchair, stretcher, and/or bed. Works as an integral member of the team to assist in transporting specimens, blood, and equipment. Works to ensure that all transport equipment is cleaned and in good working condition.What you will doDemonstrates the ability to effectively collaborate and consult with referral sources, patients, families, and team members. Provides follow up actions as needed.Assists patients, family members, and visitors with directions, assisting as needed.People/Customer Dashboard/Scorecard indicate progress toward achieving departmental goals in employee and customer satisfaction scores.Maintains all equipment needed for transports clean according to Infection Control policies.Takes ownership in new employee/student/co-worker on-boarding to enhance retention and reduced turnover of staff as evidenced by vacancy rates.Maintains working knowledge of National Patient Safety Goals, to include patient identifiers and HIPPA.Safely transports patients using knowledge of Infection Control policies, proper body mechanics, and use of patient identifiers.Supports personal departmental productivity through volunteering for and recommending creative changes to include flexing and shift changes to meet the needs of the department.Ensures proper supplies in transportation office to facilitate timely transports.Assists with obtaining supplies, specimens, and blood products requested and following appropriate procedure for transporting supplies.Demonstrates understanding of diverse patient care populations served within the community.QualificationsEducationHigh School Diploma or GED, (Preferred)Experience1 year Experience working with the public in a customer service capacity or related (Preferred)Licenses and CertificationsCPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire (Preferred)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.