Patient Transport

VPNE Parking Solutions LLC; Durham (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

VPNE Parking Solutions LLC is seeking a Patient Transporter to assist patients moving within hospital settings, including discharge transport. You will maintain transport equipment, ensure safety, and support a service-oriented experience aligned with hospital policies.

The role requires a high school diploma or GED, proficiency in English, and the ability to lift 300+ pounds while aiding wheelchair transfers and specimen delivery as needed.

Qualifications

• Must have a High School Diploma or GED.
• English proficiency for verbal and written communication.
• Ability to lift 300 pounds or more.
• Ability to walk long distances and push wheelchairs.
• Ability to use mobile devices as trained.

Responsibilities

• Assist patients in moving between hospital locations.
• Maintain cleanliness and operation of transport equipment.
• Deliver specimens to laboratories as needed.
• Communicate with patients and staff for smooth transport.
• Report incidents per policies.
• Follow institution and company workflows.

Skills

Customer service

Safety awareness

English proficiency

Education

High School Diploma/GED

Job description

The role of Patient Transporter is to maintain safety and provide exceptional care to patients requiring assistance in moving from one location in the hospital to another including to and from the hospital, or upon discharge. This will be done in an efficient and service oriented manner that aligns with the established policies and procedures of VPNE and our partner hospital. This role also maintains the transport equipment, ensuring cleanliness and working order for transport items like wheelchairs and stretchers.

Responsibilities

• Make service, care, and satisfaction the priority in every interaction by providing exceptional patient experiences.
• Practice and ensure safety as a top priority at all times for all patients, hospital teams and peer coworkers.
• Maintains the cleanliness and working order of transport equipment
• Delivers specimens to the laboratories as necessary
• Engage with the patient to ensure that departure from the room is smooth and comfortable.
• Communicate consistently and appropriately with patient and valet staff to ensure the patient has a smooth transition to the vehicle.
• Report all incidents in accordance with institutional and company policies
• Adhere to the policies, procedures and appropriate workflows (based technology used and personal communication), as agreed upon between the institution and the company
• Perform any other duties specifically assigned by a supervisor or manager

A successful Patient Transporter will have the following qualifications:

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Education Requirements: High School Diploma/GED required

Vaccinations: Records or Agree to Receive, types of which as required by institution

Requirements

• Able to provide outstanding and caring service to patients
• Able to walk short and long distances, and while pushing a wheelchair
• Able to lift, push and pull 300 pounds or more
• Able to see, read and understand small print
• Ability to use forms of mobile technology as trained