Patient Transport

VPNE Parking Solutions LLC; Boston (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Mass Eye and Ear is hiring a Patient Transporter to safely move patients within the hospital and to discharge areas, while ensuring comfort and exceptional service. The role requires walking, assisting with wheelchairs, and maintaining transport equipment in clean, working order.

Responsibilities include delivering specimens, coordinating with staff for smooth transitions, and adhering to VPNE and hospital policies. Entry-level position with high school diploma required and English proficiency.

Qualifications

• A successful Patient Transporter must provide outstanding and caring service to patients.
• Proficiency in English (spoken and written) is required.
• Able to walk long distances and assist with wheelchairs.
• Able to lift, push, and pull 300 pounds or more.
• Familiarity with mobile technology as trained.

Responsibilities

• Move patients safely between hospital locations and to discharge.
• Maintain cleanliness and readiness of transport equipment like wheelchairs and stretchers.
• Deliver specimens to laboratories as needed.
• Engage with patients to ensure smooth departure and transition to transport.
• Communicate with patients and valet staff for smooth transfer to vehicles.
• Report incidents according to policies and procedures.
• Follow institutional and VPNE workflows and instructions.
• Perform any additional duties assigned by supervisor or manager.

Skills

Patient care

Communication

Mobility support

Endurance

Education

High School Diploma/GED

Job description

Mass Eye and Ear, 243 Charles St, Boston, Massachusetts, United States of America

Job Description

Posted Tuesday, August 11, 2026 at 4:00 AM

The role of Patient Transporter is to maintain safety and provide exceptional care to patients requiring assistance in moving from one location in the hospital to another including to and from the hospital, or upon discharge. This will be done in an efficient and service oriented manner that aligns with the established policies and procedures of VPNE and our partner hospital. This role also maintains the transport equipment, ensuring cleanliness and working order for transport items like wheelchairs and stretchers.

Responsibilities

• Make service, care, and satisfaction the priority in every interaction by providing exceptional patient experiences.
• Practice and ensure safety as a top priority at all times for all patients, hospital teams and peer coworkers.
• Maintains the cleanliness and working order of transport equipment
• Delivers specimens to the laboratories as necessary
• Engage with the patient to ensure that departure from the room is smooth and comfortable.
• Communicate consistently and appropriately with patient and valet staff to ensure the patient has a smooth transition to the vehicle.
• Report all incidents in accordance with institutional and company policies
• Adhere to the policies, procedures and appropriate workflows (based technology used and personal communication), as agreed upon between the institution and the company
• Perform any other duties specifically assigned by a supervisor or manager

A successful Patient Transporter will have the following qualifications:

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Education Requirements: High School Diploma/GED required

Vaccinations: Records or Agree to Receive, types of which as required by institution

Requirements:

• Able to provide outstanding and caring service to patients
• Able to walk short and long distances, and while pushing a wheelchair
• Able to lift, push and pull 300 pounds or more
• Able to see, read and understand small print
• Ability to use forms of mobile technology as trained

#VPNEHealth

VPNE is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Mass Eye and Ear, 243 Charles St, Boston, Massachusetts, United States of America