Patient Svc Representative

MHM Support Services; Chesterfield (MO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Tuition Reimbursement

Health/Dental/Vision after day one

401k with employer match

PTO for volunteering

Paid parental leave

Annual Dependent Care FSA

Job summary

Mercy in Missouri is seeking a Patient Services Representative for a full-time weekday schedule. You will greet, instruct, direct and schedule patients and visitors, performing clerical duties for physicians and clinic staff.

You will retrieve insurance and patient information, enter data into the computer, answer calls, set appointments, and manage communications and scheduling while assisting with payment plans and collections.

Qualifications

• Education: High School diploma or equivalent required
• Experience: One year experience in a medical office setting preferred
• Compassion and professionalism in advocacy and patient care

Responsibilities

• Greet, instruct, direct and schedule patients and visitors.
• Enter new and established patient information into the computer; retrieve insurance data.
• Answer incoming calls and set appointments; dispatch messages for staff.
• Establish payment plans and collect payments; monitor physician schedules.

Job description

Position Details:

Patient Services Representative: Full-time Weekdays

• Tuition Reimbursement up to $2,000 for continuing education
• Health/Dental/Vision available after day one
• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
• Paid parental leave for new parents
• 401k with employer match
• Paid PTO for volunteering
• Competitive salary
• Future career growth!

Overview:

Greets, instructs, directs and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees. Monitors and revises physician schedules as appropriate. Performs patient care activities within the scope of data entry/processing and patient account functions. Establishes payment plans and collection of payments.

Qualifications:

Education: High School diploma or equivalent required Experience: One year experience in a medical office setting preferred

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment.

Preferred Qualifications

Experience: One year of applicable medical office experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.