Patient Support Technician

Avera-Healt; Sioux Falls (SD); On-site; USD 25,000 - 32,000; Full time

Job summary

Avera McKennan Hospital in Sioux Falls, SD seeks a dedicated transport/ sitter support role to move patients and equipment, while providing compassionate, 1:1 patient care. The position requires effective communication, safety awareness, and a friendly, professional demeanor with patients, families, and visitors.

Responsibilities include transporting patients, handling equipment maintenance checks, delivering specimens, and assisting nursing staff under supervision.

Qualifications

• High School or GED is required.

Responsibilities

• Prepares and assists patient for transportation with clinical staff, ensuring Safe Patient and Family Centered care.
• Picks up and delivers patient equipment and supplies, including equipment for repair or routine maintenance checks.
• Identifies broken and damaged equipment and reports per procedure.
• Picks up contaminated items from patient care areas and transports to Central Supply for decontamination.
• Delivers and picks up specimens, cultures and blood samples (STAT and routine).
• Provides 1:1 observation and patient care duties as assigned under unit nursing staff.
• Documents any patient care provided.
• Addresses customer concerns and needs, following through to resolution.
• Identifies and reports safety concerns affecting patients, visitors, or staff.

Education

High School or GED Equivalent

Job description

Location:Avera McKennan HospitalWorker Type:RegularWork Shift:Rotating days/evenings/nights/weekends/holidays (United States of America)Pay Range:The pay range for this position is listed below. Actual pay rate dependent upon experience.$18.00 - $23.50Position HighlightsYou Belong at AveraBe part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.A Brief OverviewResponsible for providing services to support patient care. The position includes two major areas of support to patient care: Transportation of patients and equipment and providing supportive 1:1 care for patients requiring a sitter. Serve as a vital contact for patients, family, and visitors during patient transportation, and, must convey a friendly, caring, and professional attitude. Responsible for assessing needs of customers related to transportation and ensuring the customer's needs are met.What you will doPrepares and assists patient for transportation, with the help of clinical staff, consistent with the Safe Patient and Family Centered model. Maintains proper lifting technique understanding each patient’s unique limitations.Pick-up and delivery of patient equipment and supplies. This includes patient related equipment for repair and/or routine maintenance checks.Identifies broken and damaged equipment and follows established procedure for reporting.Responsible for picking up contaminated items from patient care areas and transporting to Central Supply for decontamination.Responsible for delivery and pick-up of specimens, cultures and blood samples from patient care areas, both STAT and routine.Provides 1:1 observation and patient care duties for patients as assigned under the direction of unit nursing staff. Documents any patient care provided.Demonstrates ability to follow through to ensure customers concerns and needs are addressed.Identifies and reports potential and/or action patient, visitor and employee safety concerns.Essential QualificationsThe individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.Preferred Education, License/Certification, or Work Experience:High School or GED Equivalent High School or GED or one to three months related experience and/or trainingExpectations and StandardsCommitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.Promote Avera’s values of compassion, hospitality, and stewardship.Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.Maintain confidentiality.Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.Benefits You Need & Then SomeAvera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.PTO available day 1 for eligible hires.Up to 5% employer matching contribution for retirementCareer development guided by hands-on training and mentorshipAvera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].