Patient Support Staff

Acadia Healthcare; Williamsburg (Blair County); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Comprehensive Benefit Package

401K + Matching

Paid Holidays

Paid Time Off

Job summary

Acadia Healthcare is seeking a dedicated full-time team member to support patient care under clinical and nursing supervision in a behavioral health setting in Blair County, Williamsburg, PA. The role emphasizes safety, empathy, and professional communication, with a focus on timely documentation and patient interactions.

The position offers a $2,500 sign-on bonus, a starting hourly wage of $17.00 with shift differential for 2nd, 3rd, and weekend shifts, and a comprehensive benefits package.

Qualifications

• HS Diploma or GED required.
• CPR and de-escalation and restraint certification required.
• First aid may be required based on state or facility requirements.

Responsibilities

• Demonstrate urgency for patient safety and provide excellent customer service.
• Ensure patient well-being and a positive, structured environment.
• Document timely and accurate clinical information in patient records.
• Assist in providing a safe, secure and comfortable environment for patients, family, and staff.
• Interact with patients, observe behaviors, and communicate significant observations to nursing staff.

Skills

Customer service

Professional demeanor

Basic computer skills

Education

HS Diploma or GED

CPR certification

First aid certification

Job description

Overview

$2,500 SIGN-ON BONUS for FULL-TIME!!!

Career growth opportunities available with flexible scheduling!

Full-Time Opportunities!

Join our team and play a vital role in supporting the health, comfort, and well-being of our clients. In this position, you will provide services under the guidance of clinical and nursing leadership while helping create a safe, compassionate, and respectful environment. We are seeking individuals who demonstrate professionalism, empathy, and a patient-centered approach in every interaction. The ideal candidate is committed to delivering exceptional care, addressing client concerns with sensitivity and urgency, and maintaining safety as the highest priority.

Salary: Starting at $17.00/hr + shift differential for 2nd, 3rd and Weekend Shifts

Shift Availability:

• Overnight Shift (Preferred)

Benefits:

• Comprehensive Benefit Package
• 401K + Matching
• Paid Holidays
• Paid Time Off

This position requires:

• HS Diploma or GED required
• Professional and courteous demeanor
• Basic computer knowledge for emails/charting
• Acceptable driver's licensce preferred, but not required

Responsibilities

ESSENTIAL FUNCTIONS:

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate and appropriate clinical information in patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.

• Interact routine with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• May obtain patient's vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.

• Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for patient or coordinate transportation with appropriate staff member.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual'scharacteristicsprotected byapplicable state,federalandlocallaws.