Patient Support Coordinator (Healthcare) | Remote After Training

TEKsystems; United States; Hybrid; USD 30,000 - 33,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

TEKsystems seeks a Care Coordinator to serve as the primary contact for patients, providers, and plans. You will help coordinate benefits, prior authorizations, access to medications, appointments, and financial assistance programs.

The role is hybrid remote, with onsite training in Morrisville, NC, and a 3-month contract. Excellent communication and problem-solving skills are required to support patients through the journey.

Qualifications

• Experience in HUB, Patient Services, or Care Coordination.
• Strong understanding of insurance, reimbursement, prior authorizations, and appeals.
• Customer service experience in healthcare settings.

Responsibilities

• Support patients through the medication access process.
• Coordinate with insurance plans, providers, and specialty pharmacies.
• Assist with benefit verification, prior authorizations, and appeals.
• Handle inbound and outbound calls and document interactions.
• Maintain accurate case records and advocate for patient access.

Skills

Care coordination

Insurance knowledge

Healthcare call center

Communication skills

System navigation

Tools

CRM systems

Job description

Care Coordinator (Healthcare) | Hybrid Remote

Pay: $22.00-$24.00/hr

Start Date: November 2, 2026

Contract Length: 3 Months

Work Setup: Onsite during training, remote after training

Shift: 8:00 AM-5:00 PM or 9:00 AM-6:00 PM

Are you passionate about helping patients navigate their healthcare journey? We're seeking a Care Coordinator to serve as a key point of contact for patients, providers, insurance plans, and specialty pharmacies. In this role, you'll help coordinate benefits, prior authorizations, medication access, appointments, and financial assistance programs to ensure patients receive the support they need.

What You'll Do

• Support patients throughout the medication access process
• Coordinate with insurance plans, providers, and specialty pharmacies
• Assist with benefit verification, prior authorizations, and appeals
• Handle inbound and outbound calls
• Document patient interactions and maintain accurate case records
• Advocate for patients and help overcome access-to-care barriers

What We're Looking For

• HUB, Patient Services, or Care Coordination experience
• Strong knowledge of insurance, reimbursement, prior authorizations, and appeals
• Healthcare call center or customer service experience
• Excellent communication and problem-solving skills
• Experience navigating multiple systems and documenting case activity
• Reliable internet and strong computer skills

Why Join Valeris?

• Hybrid-to-remote opportunity
• Meaningful work supporting patient access to treatment
• Collaborative, growth-oriented team culture
• Fast-paced environment with career development opportunities

Job Type & Location

This is a Contract position based out of Morrisville, NC.

Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Morrisville,NC.

Application Deadline

This position is anticipated to close on Oct 2, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.