Patient Support Assistant/Unit Service Coordinator

OhioHealth; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

OhioHealth in the United States is seeking a flexible unit associate to support patient care and unit operations in our hospital. The role combines receptionist duties, patient information entry, and basic nursing support under RN supervision.

You will assist with entering orders, preparing discharge charts, aiding with activities of daily living, maintaining room cleanliness, and helping staff as needed. Shift is variable; hospital environment emphasizes safety and high reliability.

Qualifications

• High School or GED.

Responsibilities

• Serves as unit receptionist; assists hospital visitors and staff with information needs. Enters physician's orders into the hospital computer system; processes STAT and NOW orders immediately and notifies the RN of such orders; enters patient information into the hospital information system e.g. height, weight, patient condition, etc. ; enters and/or notifies the hospital registration department of patient transfers to and from the unit and patient discharges.
• Maintains patient medical records both centralized and decentralized at the bedside and prepares discharge charts. Maintains supplies and equipment necessary for clerical operation; inventories, orders and maintains patient care chart forms for unit/area.
• Performs and/or assists the patient with activities of daily living e.g. bathing, grooming, eating, walking, et cetera. Maintains environmental cleanliness and safety of patient rooms, unit and equipment. Provides assistance to patients, visitors and nursing personnel in assigned unit and maintains flexibility to help other departments with the care of patients as needed. Assists in creating the ideal patient experience through development of respectful and compassionate relationships with each patient and family. May serve as a patient safety champion, empowering equal responsibility for all safety guidelines among all licensed and unlicensed care givers. May assist in telemetry cardiac monitoring, recognizing life threatening arrhythmias and communicates immediately to available licensed clinician. May act as a transporter for the nursing unit assigned. Runs errands to either pickup or deliver items for patient care.
• Performs delegable other nursing tasks delegated by the Registered Nurse which include those tasks which can be performed without requiring judgment based on nursing knowledge on part of the person performing the task; tasks with which the results are reasonably predictable; tasks which can be performed safely, according to exact, unchanging directions; tasks which do not require complex observations or critical decisions; and tasks which do not require assessment; and tasks where the consequences of performing the task improperly are minimal and not life threatening. Performs other basic nursing care duties as directed by the RN including but not limited to: waived testing fingerstick glucose, urine dipstick, occult fecal sample, non-sterile specimen collection, nasogastric tube care, 12 lead EKG, and simple clean non-sterile dressing changes. Accurately collects data such as height, weight, vital signs, intake and output, etc. and records data on the appropriate documentation form. C
• Assists hospital visitors and staff with information needs. May utilize wireless devices and technology for coordination of healthcare e.g. scheduling, flowchart documentation, nutrition service ordering. May serve as a super user for nursing assistant information technology and/or preceptor for new nursing assistants. Maintains supplies and equipment necessary for patient care operations. Secures and handles appropriate supplies, medications, and lab specimens transported from/into and within the unit. The major duties/responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. Associate is expected to perform other duties as requested by supervisor.

Education

High School or GED

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary:

• 30% Serves as unit receptionist; assists hospital visitors and staff with information needs. Enters physician's orders into the hospital computer system; processes "STAT" and "NOW" orders immediately and notifies the Registered Nurse of such orders; enters other patient information into the hospital information system e. g. height, weight, patient condition, etc. ; enters and/or notifies the hospital registration department of patient transfers to and from the unit and patient discharges. Processes patient charges either manually or via the hospital information system. Maintains patient medical records both centralized and decentralized at the bedside e ; and prepares discharge charts. Maintains supplies and equipment necessary for clerical operation; inventories, orders and maintains patient care chart forms for unit/area.
• 25% Performs and/or assists the patient with activities of daily living e. g. bathing, grooming, eating, walking, et c . Maintains environmental cleanliness and safety of patient rooms, unit and equipment. Provides assistance to patients, visitors and nursing personnel in assigned unit and maintains flexibility to help other departments with the care of patients as needed. Assists in creating the ideal patient experience through development of respectful and compassionate relationships with each patient and family. May serve as a patient safety champion, empowering equal responsibility for all safety guidelines among all licensed and unlicensed care givers. May assist in telemetry cardiac monitoring, recognizing life threatening arrhythmias and communicates immediately to available licensed clinician. May act as a transporter for the nursing unit assigned. Runs errands to either pickup or deliver items for patient care.
• 25% Performs delegable other nursing tasks delegated by the Registered Nurse which include those tasks which can be performed without requiring judgment based on nursing knowledge on part of the person performing the task k ; tasks with which the results are reasonably predictable; tasks which can be performed safely, according to exact, unchanging directions; tasks which do not require complex observations or critical decisions; and tasks which do not require assessment; and tasks where the consequences of performing the task improperly are minimal and not life threatening. Performs other basic nursing care duties as directed by the RN including but not limited to: waived testing fingerstick glucose, urine dipstick, occult fecal l , non-sterile specimen collection, nasogastric tube care, 1 2 lead EKG, and simple clean non-sterile e dressing changes. Accurately collects data such as height, weight, vital signs, intake and output, etc. and records data on the appropriate documentation form. Competent in the use of portable technology, using handheld wireless devices for measurement and documentation of intake and output, vital signs and point of care testing such as fingerstick glucoses or urine dipstick. Reports patient observations and concerns to the Registered Nurse.
• 20% Assists hospital visitors and staff with information needs. May utilize wireless devices and technology for coordination of healthcare e. g. scheduling, flowchart documentation, nutrition service ordering g . May serve as a super user for nursing assistant information technology and/or preceptor for new nursing assistants. Maintains supplies and equipment necessary for patient care operations. Secures and handles appropriate supplies, medications, and lab specimens transported from/into and within the unit. The major duties/ responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. Associate is expected to perform other duties as requested by supervisor.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

• High School or GED

MINIMUM QUALIFICATIONS

16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit. 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered.

Work Shift: Variable

Scheduled Week