Patient Services Ward Clerk & Transcriber

Kaiser Permanente; Los Angeles (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Kaiser Permanente is seeking a Ward Clerk Transcriber to support nursing unit administrative tasks at the Los Angeles Medical Center. You will handle patient admissions, discharges, transfers, and MTM chart maintenance, while greeting patients and assisting with EMR usage.

The role requires bilingual English/Spanish, medical terminology knowledge, and the ability to coordinate with multiple departments. This on-site position involves cross-training and occasional department float.

Qualifications

• High School Diploma or GED required.
• Successful completion of medical terminology.
• BLS or Basic Life Support certification required.

Responsibilities

• Process, transfer and discharge patients using the ADT system in the EMR.
• Answer and appropriately route internal and external telephone calls.
• Order materials and supplies for the unit and collect equipment and medication as needed.
• Coordinate discharge times and transfers with nurse and family.
• Assist unit personnel with EMR and other systems; serve as unit resource for computer issues.
• Greet patients and families; coordinate with Discharge Coordinator for transfers to facilities.
• Maintain unit equipment and charging of wireless carts; update white boards and medical records.
• Float to other departments as needed; provide updates on open beds.

Skills

Bilingual (English/Spanish) Level II

Telephone etiquette

Organization

Communication

Education

Medical terminology knowledge

High School Diploma or GED

SCAL GRANDFATHER US-BLS or Basic Life Support

Tools

ADT system

EMR systems

Windows

Job description

Kaiser Permanente is seeking a Ward Clerk Transcriber to support nursing unit administrative tasks at the Los Angeles Medical Center. You will handle patient admissions, discharges, transfers, and MTM chart maintenance, while greeting patients and assisting with EMR usage.

The role requires bilingual English/Spanish, medical terminology knowledge, and the ability to coordinate with multiple departments. This on-site position involves cross-training and occasional department float.