Patient Services Specialist/ Vascular Center- UW Medical Center-Northwest

University of Washington; Seattle (WA); On-site; USD 33,000 - 49,000; Full time

Job summary

University of Washington Medical Center–Northwest is seeking a Patient Services Specialist 2 to provide front-line support for vascular clinic operations. This on-site role supports staff, providers and patients through effective communications, scheduling, and data collection in a busy hospital setting.

The position offers a day-shift schedule, full-time hours, and opportunities for career growth within UW Medicine.

Qualifications

• High school graduation or equivalent AND one year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications.
• No Telework; on-site position.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Healthcare experience

Administrative support

Customer service

Education

High school diploma or equivalent

Job description

No Telework

Seattle, WA

Full time

REQ-0000137554

Job Description

Vascular Center - UW Medical Center- Northwest has an outstanding opportunity for a Patient Services Specialist 2.

WORK SCHEDULE

• Full-time, 100% FTE (40 hours per week)

• Day Shift

• Mondays- Fridays/8:30am-5:00pm

• No Telework/On-site

POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth

DEPARTMENT DESCRIPTION

The Vascular Center at UW Medical Center - Northwest offers a full complement of vascular services, each enhanced by the latest diagnostic and therapeutic technologies available today. With advanced-fellowship training and a multidisciplinary approach to care, this group of surgeons is uniquely equipped to tackle challenging diseases, acute and chronic alike.

Conditions we treat include peripheral arterial disease, claudication, critical lower limb ischemia, chronic venous disease, varicose veins, leg swelling, thoracic outlet syndrome, iliac artery aneurysm, carotid artery disease and stenosis, carotid aneurysm, dialysis access, peritoneal dialysis, fistula creation and maintenance and abdominal/thoracic aortic aneurysms.

We take a minimally invasive endovascular approach to peripheral artery disease. Common procedures we perform include carotid endarterectomy, TEVAR/EVAR (endovascular thoracic/aortic repair), varicose vein stripping, first rib resection, carotid and iliac artery stenting, saphenous vein ablation and fistulograms with angioplasty

PRIMARY JOB RESPONSIBILITIES

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging

• Scheduling provider and ancillary service appointments

• Obtaining patient demographic, financial, and clinical information

• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery

• Other duties as requested

REQUIREMENTS

• High school graduation or equivalent AND

• One year of healthcare, administrative, or customer service experience

• OR

• An equivalent combination of education/experience

• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

ABOUT UW MEDICAL CENTER-NORTHWEST

UW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy-to-access 44-acre campus that includes the neighboring Northwest Outpatient Medical Center and Specialty Care Meridian Pavilion .

Teamwork. Community. Opportunity. (https://www.uwmedicine.org/about/career-opportunities/uw-medical-center-northwest)

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

Pay Range Minimum:

$24.30 hourly

Pay Range Maximum:

$35.35 hourly

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU 1199NW UWMC Northwest Service and Maintenance

About the UW

Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (https://policy.uw.edu/directory/po/executive-orders/eo-81-prohibiting-discrimination-harassment-and-sexual-misconduct/) .

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

There are many perks to working for the University of Washington. Learn more about the benefits (https://www.washington.edu/jobs/benefits-for-uw-staff/) that could be available to you as a UW employee.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.