Patient Services Specialist – Scheduling & Insurance

Lalor Family Dental; Town of Vestal (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

401(k)

Monthly bonus incentives

Great Place to Work for the last 7 yrs

Job summary

Lalor Family Dental is a growing multi-office practice in the Greater Binghamton Area seeking a full-time member for the Vestal office Patient Services Team. Responsibilities include scheduling appointments, answering patient inquiries, managing dental records, and explaining treatment and insurance details to patients.

We value career-focused individuals with a positive attitude, trainable for advancement, and a patient-centered approach to service in a busy dental environment.

Qualifications

• Experience in patient-facing roles in healthcare is preferred.
• Knowledge of dental terminology and insurance basics is a plus.
• Strong interpersonal and problem-solving skills are essential.

Responsibilities

• Schedule patient appointments and manage calendar availability.
• Answer patient inquiries and provide information on treatment options and insurance.
• Maintain accurate dental records and assist with front-desk processes.
• Support the Patient Services Team in delivering a patient-centered experience.

Skills

Customer service

Scheduling

Phone support

Communication

Job description

Lalor Family Dental is a growing multi-office practice in the Greater Binghamton Area seeking a full-time member for the Vestal office Patient Services Team. Responsibilities include scheduling appointments, answering patient inquiries, managing dental records, and explaining treatment and insurance details to patients.

We value career-focused individuals with a positive attitude, trainable for advancement, and a patient-centered approach to service in a busy dental environment.