Patient Services Specialist - Patient Access

PacMed Clinics; Seattle (WA); Remote; USD 29,000 - 45,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Parental leave

Job summary

Pacific Medical Centers (PacMed) invites you to join our team to coordinate inpatient and outpatient surgical cases alongside a skilled RN/provider. You will deliver routine and complex financial counseling to patients and address billing and referral issues, completing encounter form coding for all surgical cases.

As part of Providence's family, we emphasize patient-focused care and a collaborative culture. This role is based in Seattle with remote work options and competitive benefits.

Qualifications

• Healthcare or insurance experience required.
• 1 year of Ambulatory practice experience.
• 1 year of coding ICD9, CPT, and HCPCS.
• 1 year of Third-party billing and referrals experience.
• Prior experience in liaison role for providers and staff.

Responsibilities

• Coordinate inpatient and outpatient surgical cases.
• Provide routine and complex financial counseling to patients.
• Research routine and complex referral and billing issues.
• Complete routine and complex encounter form coding for all surgical cases.

Skills

Healthcare experience

Ambulatory practice

Coding ICD9 CPT HCPCS

Third-party billing/referrals

Liaison role

Tools

Windows

Word

Excel

Job description

Description

Work in conjunction with an RN/provider to ensure quality patient care and optimum customer service. Responsible for coordinating inpatient and outpatient surgical cases. Provides routine and complex financial counseling to patients, research routine and complex referral and billing issues and completes routine and complex encounter form coding for all surgical cases.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Health care or insurance experience.
• 1 year of Ambulatory practice experience.
• 1 year of experience with coding ICD9, CPT, and HCPCS.
• 1 year of Third-party billing and referrals experience.
• Prior experience in liaison role for providers and staff.

Preferred Qualifications

• 1 year of Comparable experience in an outpatient care setting.
• Experience with Windows, Word, Excel.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About The Team

Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and primary and specialty care providers in King, Snohomish and Pierce counties. We combine decades of patient-centered care with cutting-edge technology, first-class facilities and board-certified providers.

Our strong team environment and respect for our people—at all levels and from all backgrounds—allow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Health Services.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Job Details

• Job Schedule: Full time
• Job Shift: Day
• Department: 3060 PATIENT ACCESS WA
• Workplace Type: Remote
• Work Location: Swedish First Hill 1124 Columbia-Seattle
• Address: WA Seattle 1124 Columbia St
• Pay Range: $21.30 - $32.57
• Job Category: Patient Access
• Job Function: Revenue Cycle
• Career Track: Admin Support