Patient Services Specialist - Patient Access

Providence Health & Services; Polson (MT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization in Montana is looking for team members to enhance patient care through effective revenue cycle operations. You will work at Providence St. Joseph Medical Center, contributing to our mission of patient-focused care. Preferred candidates will have customer service experience and coursework in Medical Terminology. We offer comprehensive benefits to support your well-being and professional growth.

Qualifications

• 1 year of experience in customer service or healthcare registration.
• Coursework in Medical Terminology or Medical Assistant preferred.
• Certification such as CHAA or CRCS is desirable.

Skills

Customer service

Healthcare registration

Education

Some college level course work, particularly Medical Terminology

Job description

Overview

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Joseph Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Qualifications

Required Qualifications:

• 1 year of experience in customer service or healthcare registration.

Preferred Qualifications:

• Coursework/Training: Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework.
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire.
• Previous registrar and third party payor experience.

Benefits

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.