Patient Services Specialist - Mercy Radiology Support

Mercy; St. Louis (MO); On-site; USD 22,000 - 30,000; Full time

Job summary

Mercy Hospital St. Louis is seeking a Patient Service Specialist for on-site support in Saint Louis, MO. The role covers scheduling, registration, referrals, and coordination of care, with responsibilities in patient financial services and documentation in EPIC.

Applicants should have at least a high school diploma and a minimum of 1 year of medical/clerical experience with customer service. The position offers a 40-hour work week, typical daytime schedule, and benefits as part of the Mercy team.

Qualifications

• Minimum of 1 year medical/clerical experience involving customer service required.

Responsibilities

• Schedule patient care activities including registration, referrals, procedures, and surgeries.
• Assure that patient information is accurate and uploaded to EPIC.
• Coordinate with care teams to support timely service delivery.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

Find your calling at Mercy! Responsible for scheduling all aspects of patient care, including registration, referrals, procedures, surgeries etc. Responsible for multiple facets of patient financial account services that include patient benefit assessment, insurance verification, pre-certification, pre-authorizations, pre-determination for services, and referral management. Assures that patient information and appropriate documentation is documented and uploaded to EPIC. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

• Position Description: Patient Service Specialist
• Location: On-Site
• Type: Full -Time - 40 hours
• Schedule: Days (Monday - Friday 8:00am-4:30pm)
• Mercy Hospital St. Louis
• 615 S New Ballas Rd
• Saint Louis, MO 63141

Qualifications

• Education: High School Diploma or Equivalent.
• Experience: Minimum of 1 year medical/clerical experience involving customer service required.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care - that’s just part of our commitment.

Find us at: Facebook | LinkedIn | Instagram | mercy.net | Mercy Careers

EEO/AA/Minorities/Females/Disabled/Veterans

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.