Patient Services Specialist I (Orthotics & Billing)

Breg; Irvine (CA); On-site; USD 56,000 - 71,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

PTO

Holidays off

Growth opportunities

Job summary

Breg is seeking a Patient Service Representative I in Orange County, CA. You will educate clinicians about orthopedic bracing, fit patients, and provide outstanding patient service. You will manage inventory, coordinate logístics, and handle insurance billing documentation with accuracy and timeliness.

Ideal candidates are communicative, organized, and proficient with Power BI, Breg Vision, and the BCS system to resolve claims and improve outcomes.

Qualifications

• Associates degree or healthcare certification or equivalent combination of education/experience.
• ABC CFo, BOC, Athletic Training licensure, Orthopaedic Technologist Certification preferred.

Responsibilities

• Educates physicians and clinical staff on Breg's orthopedic bracing and supply program.
• Demonstrates and maintains competency in fitting Breg products.
• Measures and fits patients with orthopedic soft goods and bracing with proper instructions.
• Delivers exceptional patient service and timely follow-up.
• Coordinates product logistics and inventory management at assigned accounts.
• Prepares, submits insurance billing documentation per internal standards.
• Reviews pending claims using Power BI, Breg Vision, and BCS to improve billing outcomes.
• Obtains pre-authorization for workers' compensation and commercial insurance patients.
• Reports for management and account review; identifies process improvements.

Skills

Communication skills

Customer service

Organizational skills

MS Office (Outlook/Word/Excel)

Power BI familiarity

Education

Associates degree or healthcare certification

ABC CFo certification

BOC certification

Athletic Training licensure

Orthopaedic Technologist Certification

Tools

Power BI

Breg Vision

Breg Claims System (BCS)

MS Teams

Job description

Breg is seeking a Patient Service Representative I in Orange County, CA. You will educate clinicians about orthopedic bracing, fit patients, and provide outstanding patient service. You will manage inventory, coordinate logístics, and handle insurance billing documentation with accuracy and timeliness.

Ideal candidates are communicative, organized, and proficient with Power BI, Breg Vision, and the BCS system to resolve claims and improve outcomes.