Patient Services Specialist (Full Time) - Centralized

Providence Swedish Medical Center; Everett (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Retirement 401(k) Savings Plan with employer matching

Health care benefits (medical, dental, vision)

Paid parental leave

Vacations and holidays

Job summary

Providence Swedish Medical Center in Everett, WA seeks a Patient Services Specialist – Journey Level to enhance patient care through efficient front-office functions. This role involves patient registration, appointment scheduling, and various clerical duties, all while promoting a culture of compassionate service.

Applicants should have 1 year of medical office experience or comparable healthcare experience. Enjoy a robust benefits package including healthcare, retirement plans, and generous time off to ensure work-life balance.

Qualifications

• 1 year medical office experience or related healthcare experience.
• 6 months experience as a Providence employee in an Associate PSS position.

Responsibilities

• Perform patient registration and appointment scheduling.
• Provide general clerical duties with increased independence.
• Demonstrate effective communication and commitment to patient care.

Job description

Description

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group Northwest Washington and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 1 year medical office experience or related healthcare experience, OR
• 6 months experience as a Providence employee in an Associate PSS position.

Benefits

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.