Patient Services Specialist (Full Time) - Centralized

Providence; Everett (WA); On-site; USD 29,000 - 43,000; Full time

Job summary

Providence is seeking a Patient Services Specialist – Journey Level to perform core front-office functions with increasing independence. You will register patients, schedule routine appointments, and handle clerical tasks as a valued member of the care team at Providence Medical Group Northwest Washington.

Join a culture focused on compassionate service and operational excellence. Must have medical office or related healthcare experience, or 6 months as a Providence Associate PSS, with on-site

Qualifications

• 1 year medical office experience or related healthcare experience.
• 6 months experience as a Providence employee in an Associate PSS position.

Responsibilities

• Register patients and collect necessary information.
• Schedule appointments for routine and basic healthcare services.
• Perform general clerical duties and support patient flow as part of the care team.

Skills

Medical office experience

Healthcare experience

Providence employee familiarity

Job description

Description

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group Northwest Washington and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 1 year medical office experience or related healthcare experience, OR
• 6 months experience as a Providence employee in an Associate PSS position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Multiple shifts available

Career Track: Admin Support

Department: 3001 REVENUE CAPTURE WA

Address: WA Everett 916 Pacific Ave

Work Location: Everett Medical Ctr Pacific-Everett

Workplace Type: On-site

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Pay Range: $21.30 - $31.54 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.