Patient Services Specialist - Float Pool

Providence; Seattle (WA); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Premium travel pay $2.50/hr

Job summary

Providence seeks a Float Pool Patient Services Specialist who travels to campuses including Issaquah, Edmonds, Cherry Hill, First Hill, Ballard and surrounding clinics to provide flexible staffing across Providence Swedish's Primary Care, Pediatrics, Specialty Care and Women’s Health.

You will support scheduling, registration, check-ins, and care coordination activities across multiple care settings, adapting to varying clinic environments and schedules, including weekdays and weekends.

Qualifications

• 1 year medical office or related healthcare experience OR
• 6 months Experience as a Providence employee in an Associate PSS position.

Responsibilities

• Support scheduling, registration, check-ins, and care coordination across multiple care settings.
• Serve as a key point of contact for patients and care teams while covering various clinic environments and schedules.

Skills

Medical office experience

Healthcare experience

Customer service

Job description

The Float Pool Patient Services Specialist travels to major campuses including Issaquah, Edmonds, Cherry Hill, First Hill, Ballard, and surrounding satellite clinics to provide flexible staffing support across Providence Swedish. This role supports multiple care teams within Primary Care, Pediatrics, Specialty Care, and Women’s Health while covering a variety of clinic schedules, including weekdays and weekends. Team members in this role receive premium travel pay of $2.50 per hour in addition to their base rate.

The Patient Services Specialist serves as a key point of contact for patients and care teams by supporting scheduling, registration, check-ins, and care coordination activities across various clinic environments. This role requires strong organizational abilities, adaptability, and a patient-focused approach to ensure efficient operations and a positive experience across multiple care settings.

Required Qualifications:

• 1 year medical office or related healthcare experience OR
• 6 months Experience as a Providence employee in an Associate PSS position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.