Patient Services Specialist - Float Pool

Providence Swedish; Seattle (WA); On-site; USD 66,334,000 - 99,401,000; Full time

Benefits offered by this job

Premium travel pay

401(k) matching

Health benefits

Life insurance

Disability insurance

Paid time off

Well-being resources

Job summary

Providence Swedish is seeking a Float Pool Patient Services Specialist who travels to major campuses including Issaquah, Edmonds, Cherry Hill, First Hill, Ballard and nearby clinics to provide flexible staffing across Primary Care, Pediatrics, Specialty Care and Women's Health.

You will support scheduling, registration, check-ins and care coordination across diverse clinic environments, with shifts including weekdays and weekends.

Qualifications

• 1 year medical office or related healthcare experience.
• 6 months Experience as a Providence employee in an Associate PSS position.

Responsibilities

• Schedule appointments and registrations across clinics.
• Check-ins and care coordination across multiple care teams and clinic environments.
• Support staffing across Primary Care, Pediatrics, Specialty Care and Women's Health.

Skills

Medical office experience

Healthcare experience

Job description

Description

The Float Pool Patient Services Specialist travels to major campuses including Issaquah, Edmonds, Cherry Hill, First Hill, Ballard, and surrounding satellite clinics to provide flexible staffing support across Providence Swedish. This role supports multiple care teams within Primary Care, Pediatrics, Specialty Care, and Women's Health while covering a variety of clinic schedules, including weekdays and weekends. Team members in this role receive premium travel pay of $2.50 per hour in addition to their base rate.

The Float Pool Patient Services Specialist travels to major campuses including Issaquah, Edmonds, Cherry Hill, First Hill, Ballard, and surrounding satellite clinics to provide flexible staffing support across Providence Swedish. This role supports multiple care teams within Primary Care, Pediatrics, Specialty Care, and Women's Health while covering a variety of clinic schedules, including weekdays and weekends. The Patient Services Specialist serves as a key point of contact for patients and care teams by supporting scheduling, registration, check-ins, and care coordination activities across various clinic environments. This role requires strong organizational abilities, adaptability, and a patient-focused approach to ensure efficient operations and a positive experience across multiple care settings.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 1 year medical office or related healthcare experience OR
• 6 months Experience as a Providence employee in an Associate PSS position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

• premium travel pay of $2.50 per hour in addition to their base rate
• retirement 401(k) Savings Plan with employer matching
• health care benefits (medical, dental, vision)
• life insurance
• disability insurance
• time off benefits (paid parental leave, vacations, holidays, health issues)
• voluntary benefits
• well-being resources
• and much more

Learn more at providence.jobs/benefits.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate’s placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Applications & Eligibility

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 452035

Company: Swedish Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Multiple shifts available

Career Track: Admin Support

Department: 3908 FLOAT PERSONNEL WA 1

Address: WA Seattle 515 Minor Ave

Work Location: Swedish First Hill 515 Minor-Seattle

Workplace Type: On-site

Pay Range: $23.15 - $34.69

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.