Patient Services Specialist-Atrium Health Weight Management FT

Atrium Health; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Atrium Health is seeking a Patient Service Specialist in Charlotte, NC. This entry-level position requires providing exemplary customer service and executing front office administrative tasks to promote a world-class patient experience. Candidates will engage with patients and manage various administrative functions within a dynamic healthcare environment.

Qualifications

• High School Diploma or GED required.
• Experience in customer relations required.
• Experience with Medical Records Software preferred.

Responsibilities

• Provide exemplary interpersonal skills and support to patients and families.
• Manage patient registration, insurance verification, and scheduling.
• Maintain accurate patient information and assist with billing functions.

Skills

Customer Service

Critical Thinking

Interpersonal Skills

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

19 hours ago Be among the first 25 applicants

Job Summary

Our team members are part of an environment that fosters health, hope and healing-for all, driven by the principles of Our Atrium Health Way to create a welcoming and professional environment. The Patient Service Specialist will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Atrium Health team member to deliver a world-class patient experience every person, every encounter, every time.

Overview

Job Summary

Our team members are part of an environment that fosters health, hope and healing-for all, driven by the principles of Our Atrium Health Way to create a welcoming and professional environment. The Patient Service Specialist will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Atrium Health team member to deliver a world-class patient experience every person, every encounter, every time.

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment
  
  

Physical Requirements

Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience And Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Atrium Health by 2x

Get notified about new Patient Services Specialist jobs in Charlotte, NC.

Registered Nurse Atrium Health Pineville Med Surg PT Days

Patient Connection Specialist - Call Center Primary Care FT Days

Patient Services Specialist-Atrium Health Kenilworth 2 Urology FT

Patient Services Specialist-Atrium Health Rock Hill Operations FT

RN AH University City PACU FT Days with Call 8:30 a - 9 p

RN Patient Educator - Atrium Health Charlotte Call Center FT

Patient Services Specialist-Atrium Health Harrisburg Family Medicine

Pharmacy Technician I Atrium Health University FT 3rd shift

Registered Nurse (RN) - Cardiac Cath Lab - $32-58 per hour

Experienced APP- Atrium Health One Health Mooresville Town Square UC- Mooresville, NC

Nurse Aide - Healthcare Tech - Atrium Health Pineville - Med/Surg - PT Nights

Certified/Registered Medical Assistant I/II- Atrium Health West Blvd. Family Medicine Full-Time

Receptionist/Customer Service Representative

Pharmacy Technician I Atrium Health Cabarrus Part Time 2nd shift

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.