PATIENT SERVICES SPECIALIST (20% FTE, DAYS)

University of Washington; Seattle (WA); On-site; Part time

Job summary

The University of Washington is seeking a Patient Services Specialist to work part-time in their Primary Care department. The role involves efficient coordination of communications, appointment scheduling, and supporting patient care quality. Applicants should have a high school diploma and experience in healthcare or customer service, and they will benefit from a supportive and generous work environment.

Qualifications

• One year of healthcare, administrative, or customer service experience required.
• Ability to partner with clinic team members for patient satisfaction.
• Handling internal and external communications is essential.

Responsibilities

• Providing efficient internal and external communications including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.

Skills

Communication

Customer Service

Organizational Skills

Education

High school graduation or equivalent

Job description

PATIENT SERVICES SPECIALIST (20% FTE, DAYS)

PATIENT SERVICES SPECIALIST (20% FTE, DAYS)

1 week ago Be among the first 25 applicants

Req #: 243588

Department: UW MEDICINE PRIMARY CARE AT MOUNTLAKE TERRACE

Posting Date: 06/02/2025

Closing Info: Open Until Filled

Salary: $23.13 - $33.65 per hour

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position,

click here.



UW Medicine Primary Care - Mountlake Terrace

has an outstanding opportunity for a

Patient Services Specialist 2.

WORK SCHEDULE

• Part time, 20% FTE
• Day Shift POSITION HIGHLIGHTS
• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth DEPARTMENT DESCRIPTION UW Medicine Primary Care at Mountlake Terrace offers personalized care for every stage of life, conveniently located just off I-5 and Ballinger Way. We offer personalized care that is easy to access and respects your background and preferences. Whether you need a routine checkup, help managing a chronic condition, or need treatment for an illness or injury – we’ve got you covered. PRIMARY RESPONSIBILITIES
• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other Duties as Requested REQUIREMENTS
• High school graduation or equivalent AND
• One year of healthcare, administrative, or customer service experience OR
• An equivalent combination of education/experience ABOUT UW MEDICINE PRIMARY CARE UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees. Compassion. Innovation. Excellence. (https://www.uwmedicine.org/about/career-opportunities/employment-at-primary-care) ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.
  
  

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Higher Education

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