Patient Services Specialist

Gundersen Health System; La Crosse (WI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Shift differentials

Career Development Center

Tuition Investment Program

Retirement plan

Healthcare benefits

Work/Life balance

Job summary

Gundersen Health System in La Crosse, WI is seeking a Patient Services Specialist to join our patient-focused team. This role supports front-desk operations, delivers friendly service, and helps ensure smooth patient experiences across our care network.

We offer a 1.0 FTE schedule (40 hours/week), with shifts Mon-Fri rotating hours between 5:45 AM and 8:00 PM, weekend rotation, and shift differentials. Starting pay is $17.93/hour, with benefits and career development opportunities.

Qualifications

• Strong customer service and interpersonal abilities.
• Technical/computer skills relevant to front-desk work.
• Friendly personality with a passion for helping people.

Skills

Customer service

Interpersonal skills

Technical/computer skills

Friendly personality

Education

High School Diploma or equivalency

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here.

Scheduled Weekly Hours

40

Are you a compassionate and customer-focused individual looking to be part of a team that is committed to delivering outstanding patient care? Gundersen Health System is seeking a Patient Services Specialist to join our growing and thriving organization!

What's Available

• 1.0 FTE (40 hours/week)
• Shift: Monday-Friday rotating hours between 5:45AM - 8:00PM, including weekend rotation
• Shift differentials: Weekends - $1.50, PMs - $1.00
• On-site, La Crosse

What You Will Get

• Starting pay of $17.93/hour + more for experience!
• Shift, weekend, and holiday differentials
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live.

What You Need

• High School Diploma or equivalency
• Strong customer service, interpersonal, and technical/computer skills
• Friendly personality and passion for connecting with/helping people

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer