Patient Services Specialist

Providence Health & Services; Chewelah (WA); On-site; USD 24,039 - 36,823; Part time

Benefits offered by this job

401(k) Savings Plan with employer matching

Health care benefits (medical, dental, vision)

Paid parental leave

Voluntary benefits and well-being resources

Job summary

Providence Health & Services is hiring for a Patient Access position in Chewelah, WA. This role involves engaging with patients and ensuring accurate registration and customer service within the healthcare system.

Applicants must hold a H.S. Diploma or GED and have at least one year of customer service experience. The position offers a flexible schedule with variable shifts, competitive hourly pay, and excellent benefits including healthcare and a 401(k) savings plan.

Qualifications

• 1 year customer service or healthcare registration experience.
• Some college level coursework particularly in Medical Terminology or Medical Assistance is preferred.
• National Certification of CHAA required upon hire.

Skills

Customer service

Healthcare registration

Education

H.S. Diploma or GED

Job description

Description

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC’s objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

Required Qualifications

• H.S. Diploma or GED
• 1 year customer service or healthcare registration

Preferred Qualifications

• Coursework/Training: Some college level coursework particularly in Medical Terminology or Medical Assistance
• National Certification of CHAA (upon hire)
• Certified Revenue Cycle Specialist (CRCS) (upon hire)
• Registrar and third party payor experience

Benefits

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, health issues leave, voluntary benefits and well‑being resources.

Pay Range and Compensation

Pay Range: $17.45 – $26.73 per hour. Additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job Details

Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Per‑Diem
Job Shift: Variable
Career Track: Admin Support
Department: 3045 PSJHC PATIENT ACCESS
Address: WA Chewelah 500 E Webster
Work Location: St Josephs Hospital‑Chewelah
Workplace Type: On‑site

Equal Opportunity Employment

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Application Notice (Los Angeles)

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.