Patient Services & Scheduling Specialist

RWJBarnabas Health; West Long Branch (NJ); On-site; USD 28,419 - 35,418; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short- & Long-Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Job summary

RWJBarnabas Health is seeking a Patient Services Representative in West Long Branch, NJ. This full-time role involves providing excellent patient service by managing check-in/check-out functions, answering questions, and performing clerical tasks.

The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to multitask in a busy environment. Preferred qualifications include medical office experience and bilingual proficiency. Generous benefits are offered, along with a competitive pay range.

Qualifications

• Demonstrates a clear understanding of the importance of patient satisfaction and safety.
• Relevant experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Performs patient check-in and check-out functions.
• Answers routine questions in person and over the telephone.
• Performs basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail.
• Creates and maintains health record information, files, and organizes as needed.

Skills

Strong oral and written communication skills

Attention to accuracy and detail

Excellent customer service

Ability to multitask and work under pressure

Bilingual in Spanish and English

Education

High School Diploma or General Education Degree (GED)

Associate degree or Bachelor's degree

Tools

EPIC experience

Knowledge of medical terminology and EMR systems

Job description

RWJBarnabas Health is seeking a Patient Services Representative in West Long Branch, NJ. This full-time role involves providing excellent patient service by managing check-in/check-out functions, answering questions, and performing clerical tasks.

The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to multitask in a busy environment. Preferred qualifications include medical office experience and bilingual proficiency. Generous benefits are offered, along with a competitive pay range.