Patient Services & Scheduling Specialist

UF Health; Jacksonville (FL); On-site; USD 33,000 - 42,000; Full time

Job summary

UF Health in Jacksonville, FL seeks a Medical Assistant to support ambulatory practice operations. The role covers patient scheduling, registration for billing and insurance, and collecting necessary signatures and demographic data.

You will order lab tests via the clinic computer system under physician direction and manage end-of-day reports. The position emphasizes strong customer service, professionalism, and effective communication with patients, nurses, and physicians in a fast-paced

Qualifications

• High school diploma or GED required.
• Must graduate from an approved Medical Assistant program.
• Medical Assistant certification within six months of hire or transfer.
• BLS certification through the American Heart Association required.
• Less than one year of related experience preferred.

Responsibilities

• Schedule patient appointments and register patients for billing and insurance.
• Obtain demographic and financial information; collect signatures and documents.
• Order laboratory tests via the computer system as directed by physicians.
• Perform end-of-day disposition and gather statistical information.
• Greet patients and act as liaison between patients, nurses, and physicians.
• Provide excellent customer service in a medical setting.

Skills

Decision making

Attention to detail

English communication

Data entry

Customer service

Multitasking

Professionalism

Education

High School Diploma or GED

Medical Assistant program graduate

Tools

Computer system

Data entry tools

Job description

UF Health in Jacksonville, FL seeks a Medical Assistant to support ambulatory practice operations. The role covers patient scheduling, registration for billing and insurance, and collecting necessary signatures and demographic data.

You will order lab tests via the clinic computer system under physician direction and manage end-of-day reports. The position emphasizes strong customer service, professionalism, and effective communication with patients, nurses, and physicians in a fast-paced