Patient Services & Scheduling Coordinator

River Valley Behavioral Health; Henderson (KY); On-site; USD 22,000 - 25,000; Part time

Job summary

River Valley Behavioral Health in Henderson, KY is seeking a Part Time Clinic Administrative Associate to support intake, scheduling, and general office tasks with a focus on courteous, professional service. You will verify insurance, enter data into the EHR, answer phones, greet clients, and help maintain a clean, compliant front desk environment in accordance with HIPAA guidelines.

This role requires strong organizational skills and proficiency with office software in a fast-paced outpatient

Qualifications

• High school diploma or GED required.
• Familiarity with mental health services preferred.
• Excellent organizational and multitasking abilities.
• Strong customer service skills and professional communication.
• Ability to type at least 40 words per minute.

Responsibilities

• Oversee day-to-day administrative tasks to keep the clinic running smoothly.
• Manage patient intake, verify insurance, and enter data into the EHR.
• Coordinate appointments and optimize scheduling for efficiency.
• Answer phones, respond to inquiries, and direct calls to staff.
• Maintain a clean, welcoming office and ensure HIPAA compliance.
• Greet clients and provide information on policies, services, and resources.
• Support clerical tasks and assist with special projects as needed.

Skills

Customer service

Organizational skills

Time management

Typing 40 wpm

General office practice

Education

High school diploma/GED

Tools

EHR systems

Job description

River Valley Behavioral Health in Henderson, KY is seeking a Part Time Clinic Administrative Associate to support intake, scheduling, and general office tasks with a focus on courteous, professional service. You will verify insurance, enter data into the EHR, answer phones, greet clients, and help maintain a clean, compliant front desk environment in accordance with HIPAA guidelines.

This role requires strong organizational skills and proficiency with office software in a fast-paced outpatient