Patient Services Representative - weekends only

Vancouver Clinic; Town of Columbia (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Vancouver Clinic recherche un représentant des services aux patients part-time pour son centre médical. Le candidat idéal aura une attitude positive et un excellent service à la clientèle, en plus de compétences en multitâche. Le travail consiste à interagir avec les patients, gérer les informations d'assurance et maintenir un environnement accueillant. Ce rôle est vital pour garantir que tous les patients se sentent bienvenus et soutenus tout au long de leur visite.

Benefits

Programmes d'avantages sociaux compétitifs

Jours de congé payés

Opportunités de développement professionnel

Qualifications

• Minimum d'un an d'expérience en service clientèle.
• Expérience médicale en front office préférée.
• Capacité à travailler dans un environnement rapide et à maintenir une attitude positive.

Responsibilities

• Accueillir et saluer les patients et leurs familles.
• Collecter les co-paiements et gérer les informations d'assurance.
• Répondre aux appels téléphoniques et planifier des rendez-vous.

Skills

Customer Service

Communication

Multitasking

Team Collaboration

Positive Attitude

Education

High school diploma or equivalent

Tools

Epic

Job description

Pay $16.00 - $22.40 / hour

Location Columbia/New York

Employment type Part-Time

Job Description

Req#: REQ0009109 Vancouver Clinic is seeking a part -time Patient Services Representative to join the Columbia Tech Center location. The schedule for this position is Two-10hr Shifts - Saturday and Sunday, 6:15am to 5:30pm.

Hourly compensation minimum is $16.94; hiring rate dependent on qualifications and professional experience. Shift Differentials: Evening $2.00/hour; Weekends $2.50/hour.

Must have a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities include welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phones, scheduling, referrals, and other duties as assigned. If you have the ability to multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team!

Requirements:

• High school diploma or equivalent.

• Minimum of 1 year of medical front office experience preferred.

• Minimum of 1 year of customer service experience required.

• Experience with Epic preferred.

• Excellent phone skills and customer service behaviors.

• Strong computer keyboarding skills required.

• Excellent attendance, positive attitude, and strong work ethic are required

Pay Range:

$16.00 - $22.40

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.

About the company

Vancouver Clinic has medical clinics, urgent care facilities, highly rated doctors and laboratories. Located in Southwest Washington.

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